Shania Bailey-Scott
Statesville,NC
Summary
Dynamic professional with a proven track record in sales consultation and customer service, notably at Tmobile. Excelled in fostering client relationships, enhancing product knowledge, and driving sales growth through strategic networking. Skilled in creating positive environments and adept in health and safety practices. Achieved significant customer satisfaction and sales leads generation, leveraging strong communication skills and a customer-centric approach.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Representative
Tmoblie
Statesville, North Carolina
08.2024 - Current
- Answered inquiries from prospective customers regarding features of products and services offered.
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Generated new sales leads through cold calling and networking activities.
Youth Development Professional
Boys and Girls Club
Statesville, NC
05.2024 - 08.2024
- Provided guidance and support to help foster the social, emotional, physical, and intellectual growth of youth.
- Developed and facilitated educational programs focused on life skills, vocational training, health education, conflict resolution, and other relevant topics.
- Organized recreational activities such as sports tournaments, movie nights, field trips, and other events.
Retail Sales Associate Cashier
Aldi
Greensboro, North Carolina
09.2022 - 10.2023
- Stocked shelves and maintained product displays.
- Resolved customer complaints or referred them to management for resolution.
- Operated cash register by adhering to POS system processes and procedures when ringing sales and tendering correct change and receipts.
Education
Some College (No Degree) - Business Administration
Mitchell Community College
Statesville, NCSkills
- Sales consultation
- Customer service
- Product and service knowledge
- Venipuncture
- Communication
- Positive environment planning
- CPR certified
- Health and safety
Certification
- CPR Certified (2024)
- Certified Phlebotomy Technician I (2024)
Timeline
Sales Representative
Tmoblie
08.2024 - Current
Youth Development Professional
Boys and Girls Club
05.2024 - 08.2024
Retail Sales Associate Cashier
Aldi
09.2022 - 10.2023
- CPR Certified (2024)
- Certified Phlebotomy Technician I (2024)
Some College (No Degree) - Business Administration
Mitchell Community College
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