Shania Cardenas
Fayetteville
Summary
Results-driven Swing Manager skilled in team motivation, operational efficiency, and customer service. Proven ability to implement process improvements that enhance guest experiences and streamline operations.
Dynamic Swing Manager with over four years of experience in supervising daily operations. Expertise in staff leadership and collaboration, leading to reduced waste and improved guest satisfaction through proactive issue resolution.
Overview
7
7
years of professional experience
Work History
Swing Manager
McDonald's
06.2019 - Current
- Supervised daily operations to ensure adherence to quality and service standards.
- Trained and mentored team members to enhance performance and productivity.
- Implemented process improvements that increased operational efficiency and reduced waste.
- Managed inventory levels, ensuring timely restocking of supplies and accurate record-keeping.
- Monitored compliance with health and safety regulations, maintaining a clean and safe environment.
- Improved overall guest experience by working alongside front-of-house staff during peak hours, addressing any issues proactively before they escalated further.
Education
High School Diploma -
Lincoln High School
Lincoln, ARSkills
- Team motivation
- Staff leadership
- Staff supervision
- Operational efficiency
- Customer service
- Multitasking
- Collaboration and teamwork
- Calm and pleasant demeanor
Timeline
Swing Manager
McDonald's
06.2019 - Current
High School Diploma -
Lincoln High School