Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shania Contest

La Grande,OR

Summary

Adept at elevating customer experiences and streamlining operations, I boosted satisfaction and efficiency at Walmart through innovative strategies and effective inventory management. My tenure at K&K Supermarket and Rise showcased my leadership and caregiving abilities, marrying attention to detail with stellar time management skills.

Overview

7
7
years of professional experience

Work History

Associate

Walmart
06.2022 - Current
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Dealing with fishing and hunting licenses, and so much more.
  • Increase customer satisfaction by mixing their paints according to their needs and wants.
  • Answering phone call during the working hours.


Caregiver

Rise
04.2019 - 03.2021
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.

Supervisor

K&K Supermarket
01.2018 - 04.2019
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Recreation Specialist

DYNCORP International, U S ARMY BASE, LOGCAP IV
09.2018 - 03.2019


  • Promoted healthy lifestyles by creating wellness programs tailored for specific demographics within the community.
  • Managed timesheets for recreation attendants, instructors and coaches to provide prompt payment.
  • Scheduled events in recreation facilities and monitored facility conditions.

Education

Bachelor of Arts - Business Administration

Eastern Oregon University
La Grande, OR
06.2024

Skills

  • Customer Service
  • Time Management
  • Attention to Detail
  • Computer Skills
  • Multitasking
  • Communication skill

Timeline

Associate

Walmart
06.2022 - Current

Caregiver

Rise
04.2019 - 03.2021

Recreation Specialist

DYNCORP International, U S ARMY BASE, LOGCAP IV
09.2018 - 03.2019

Supervisor

K&K Supermarket
01.2018 - 04.2019

Bachelor of Arts - Business Administration

Eastern Oregon University
Shania Contest