Shania Domingcil
Post Falls,ID
Summary
Dependable, highly organized and a fast learner who has great communication skills. Very hardworking individual that works well with others as well as independently. Responsible and will always get the job done.
Overview
11
11
years of professional experience
Work History
Automotive Service Writer
Kahului Trucking & Storage
Hilo, HI
03.2024 - 07.2026
- Coordinated with technicians to deliver precise diagnosis and repair estimates, enhancing customer satisfaction.
- Contacted customers to schedule appointments for vehicle inspections, recall work, and preventive maintenance, ensuring timely service. to schedule vehicle inspections, recall work and preventive maintenance.
- Managed service order processing and scheduling for timely completion.
- Managed incoming calls by providing prompt responses and effectively directing inquiries to appropriate personnel.
- Maintained detailed records of customer interactions and service history.
- Maintained accurate records of customer transactions including payments received.
- Handled cash transactions accurately and efficiently.
Group Leader
Kamaaina Kids
Hilo, US
09.2015 - 05.2018
- Watched elementary students after school until their parents picked them up.
- Created fun activities to keep students occupied.
- Maintained a clean area for the next day.
Education
High School Diploma -
Waiakea High School
Hilo, HawaiiSkills
- Customer Relationship Management
- Order processing
- Parts procurement
- Invoice management
- Customer follow-up
- Time management
- Organized
- Adaptable Problem Solver
- Team collaboration
- Communication
Timeline
Automotive Service Writer
Kahului Trucking & Storage
03.2024 - 07.2026
Group Leader
Kamaaina Kids
09.2015 - 05.2018
High School Diploma -
Waiakea High School