Shania Paschall
Byron,GA
Summary
Proven leader and skilled office manager, adept in organizational skills and office administration, with a track record of enhancing customer service and confidentiality standards at A Brighter Choice Learning Academy. Excelled in fostering relationships and improving team performance, demonstrating a unique blend of interpersonal and management capabilities.
Overview
10
10
years of professional experience
Work History
Office Manager
A Brighter Choice Learning Academy
10.2023 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
Bus Monitor
Durham
02.2020 - 12.2020
- Monitor the youth on bus
- Help clean inside of bus
- Redirect youth
- Watching out as bus driver backs up
Group Leader
Georgia Industrial Children's Home
10.2017 - 02.2020
- Led by example, demonstrating commitment to the company''s mission and consistently delivering high-quality work.
- Monitored group performance on a regular basis, analyzing data and trends to identify areas for improvement.
- Delegated tasks strategically and monitored progress for timely completion.
- Monitored team performance to identify productivity improvement opportunities..
- Transported youth to appointments and trips
- Distributed Medication
Group Leader
Georgia Center for Youth
03.2015 - 10.2017
- Led by example, demonstrating commitment to the company''s mission and consistently delivering high-quality work.
- Monitored group performance on a regular basis, analyzing data and trends to identify areas for improvement.
- Transported youth to appointments, distributed medication, and cleaning cottage.
Education
Associate of Applied Science - Childcare
Central Ga Tech
Macon, GA05-2024
High School Diploma -
Taylor County High School
Taylor County05-1997
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
Timeline
Office Manager
A Brighter Choice Learning Academy
10.2023 - Current
Bus Monitor
Durham
02.2020 - 12.2020
Group Leader
Georgia Industrial Children's Home
10.2017 - 02.2020
Group Leader
Georgia Center for Youth
03.2015 - 10.2017
Associate of Applied Science - Childcare
Central Ga Tech
High School Diploma -
Taylor County High School
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