Summary
Overview
Work History
Education
Skills
Timeline
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Shania Romero

Glen Burnie,MD

Summary

Experienced Retail Supervisor with a strong background in customer service and team management. Proven ability to enhance store operations and increase sales through effective promotional strategies. Skilled in training and developing retail staff to achieve high standards of service.

Overview

3
3
years of professional experience

Work History

Retail Supervisor

The Home Depot Inc
Pasadena, MD
05.2024 - Current

Conducted thorough audits of merchandise displays to ensure pricing accuracy and store security.
Effectively trained and managed a team of 20 employees, fostering a professional development environment.
Organized and executed promotional activities to drive increased sales.
Ensured high-quality customer service through efficient team supervision.

Retail Sales Associate

The Home Depot Inc
Pasadena, MD
05.2022 - 05.2024

Enhanced customer satisfaction by greeting and assisting customers with their needs.
Collaborated with team to stock shelves and organize displays, improving product visibility.
Engaged customers in conversation to better understand their needs and provide appropriate assistance.

Education

Associate of Applied Science - Finance

Anne Arundel Community College
Arnold, MD
05.2024

High School Diploma -

North County High School
Glen Burnie, MD
06.2022

Skills

  • Leadership and Team Management
  • Customer Service
  • Inventory Management
  • Conflict Resolution
  • Merchandising

Timeline

Retail Supervisor

The Home Depot Inc
05.2024 - Current

Retail Sales Associate

The Home Depot Inc
05.2022 - 05.2024

Associate of Applied Science - Finance

Anne Arundel Community College

High School Diploma -

North County High School
Shania Romero