Shaniah El
Pokéworks
Bronx,NY
1
Certification
4
years of professional experience
Diligent and personable candidate trained in managing multiple priorities with a practical attitude. Demonstrates understanding of operational procedures and possesses strong organizational and communication skills. Seeking to transition into a new field where these skills can be applied to promote company growth.
Work History
Shift Leader
1 Year 7 Months- Conducted financial tasks such as cash handling, drawer reconciliation, end-of-day and weekly bank deposits.
- Liable for openings and closings of store.
- Aided management with catering orders.
- Conducted prospective employee interviews in lieu of management.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained cleanliness and organization of workspace, adhering to health and safety standards.
- Managed inventory levels to prevent stock shortages, conducting regular audits and ordering supplies as needed.
Crew Member
5 Months- Provided excellent customer service by greeting customers and meeting quality expectations.
- Completed cash and credit card transactions accurately using POS software.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
3rd Key Manager
6 Months- Counted registers and cleaned and secured store at end of shift.
- Enhanced customer satisfaction by providing attentive service and addressing concerns promptly.
- Liable for opening and closing the store when needed.
- In charge of making bi-weekly bank deposits.
- Responsible for sending weekly emails reports stating store supply needs.
Sales and Production Associate
1 Year 4 Months- Assisted with hanging merchandise and moving clothing racks in a timely manner.
- Oriented merchandise shelves and racks by category and color coordination.
- Placed and maintained merchandise in the required order and manner.
- Up kept appearance of display merchandise.
- Handled cash register operations.
- Assisted with ragging out sales floor as assigned.
- Maintained the cleanliness of the sales floor, bathroom and entryway daily.
Education
Bachelor of Arts - Major in PsySociology And English Creative Writing
- Dean's List Fall semester 2021
Skills
Proper customer service skills
Attention to detail
Ability to adapt upon instruction
Efficient communicator
Teamwork and collaboration
Compliant with practical order and cleanliness
Cash handling
Shift leadership
Willingness to learn
Certification
Department of Health & Mental Hygiene
Timeline
Shift Leader
Pokéworks
11.2024 - CurrentRead More
Crew Member
Pokéworks
06.2024 - 11.2024Read More
3rd Key Manager
Salvation Army
11.2023 - 05.2024Read More
Sales and Production Associate
Salvation Army
07.2022 - 11.2023Read More
CUNY Lehman College
Bachelor of Arts from Major in PsySociology And English Creative Writing
Read More