Shift Leader with strengths in customer service, team leadership, and food preparation. Experienced in cash handling, food safety, inventory control, and keeping busy shifts organized and productive.
Overview
2
2
Languages
2
2
years of professional experience
Work History
Shift Leader
QuickChek
Passaic, New Jersey
05.2025 - Current
Supervised daily QuickChek operations, delegated tasks, and guided team members to enhance service during high-volume periods.
Trained new employees on shift procedures, food preparation, sanitation, cash handling, and customer-service standards.
Processed register transactions accurately and verified cash-drawer balances during opening and closing shifts.
Resolved customer concerns promptly and professionally while maintaining efficient guest service.
Prepared sandwiches, espresso drinks, brewed coffee, specialty beverages, pastries, cookies, and desserts according to customer requests and company standards.
Maintained sanitation and cleanliness across food-preparation stations and sales areas to ensure compliance with health standards.
Replenished merchandise, ingredients, condiments, packaging materials, and beverage supplies throughout each shift.
Received inventory, monitored stock levels, checked expiration dates, and rotated products to preserve freshness.
Analyzed weekly sales data to identify trends and implement operational improvements.