Shaniah Singleton-Pearcy
Queens,NY
Overview
8
8
years of professional experience
Work History
Telemarking
DCM
12.2023 - 03.2024
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Strengthened communication skills through regular interactions with others.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Intern
Chesterfield County Police Department
09.2023 - 11.2023
- Gained valuable experience working within police department, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Supported officers in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Analyzed problems and worked with teams to develop solutions.
Server
Buffalo Wild Wings
08.2021 - 07.2022
- Maintain great customer service
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Macy's - Retail/Sales
Macy's
10.2021 - 01.2022
- Drive and exceed sales goals by providing a personalized beauty experience based on individual customer needs
- Provide a high level of service based on customer preference by leveraging product knowledge and providing expert advice to each customer
- Upkeep environment to supply customers with a pleasant experience and easy shopping.
Momentum Solar - Sales
Momentum Solar
05.2021 - 08.2021
- Maintained a regular customer base and actively worked to develop lucrative new customer relationships
- Answered customer questions and advised shoppers about sales
- Goal setting and forecasting
- Objective handling.
Dunkin Donuts, Henrico, Virginia
Dunkin Donuts
11.2020 - 05.2021
- Take customers orders
- Work the drive thru
- Ability to work at fast pace
- Work sandwich station.
Customer Service Representative
VETS INC.
03.2016 - 03.2017
- Solved customers issues quickly and effectively
- Strong ability to communicate efficiently and professionally with customers
- Active listener to the customers' needs.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Education
Bachelor of Science - Criminal Justice
Virginia State University
Petersburg, Virginia05.2024
Skills
- Communication
- Ability to work under pressure
- Conflict Resolution
- Decision Making
- Leadership
- Time Management
Accomplishments
- National Society of High School Scholars
Affiliations
- National Society of Leadership and Success
Timeline
Telemarking
DCM
12.2023 - 03.2024
Intern
Chesterfield County Police Department
09.2023 - 11.2023
Macy's - Retail/Sales
Macy's
10.2021 - 01.2022
Server
Buffalo Wild Wings
08.2021 - 07.2022
Momentum Solar - Sales
Momentum Solar
05.2021 - 08.2021
Dunkin Donuts, Henrico, Virginia
Dunkin Donuts
11.2020 - 05.2021
Customer Service Representative
VETS INC.
03.2016 - 03.2017
Bachelor of Science - Criminal Justice
Virginia State University
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