Shanice Armenta
Santa Maria,CA
Summary
Dynamic and dedicated pharmacy professional with extensive experience at Rite Aid, excelling in customer service and teamwork. Proven ability to enhance pharmacy operations through effective problem-solving and accurate medication dispensing. Recognized for exceptional people skills and maintaining inventory accuracy, ensuring a seamless patient experience.
Overview
5
5
years of professional experience
Work History
Sales Associate
Rite Aid - Danny E.
Santa Maria, CA
12.2024 - 07.2025
- Assisted in preparing and dispensing medications under pharmacist supervision.
- Maintained inventory levels, ensuring accurate stock of medications and supplies.
- Provided customer service by answering questions about prescriptions and medication usage.
- Operated pharmacy software for prescription processing and patient record management.
- Learned safety protocols for handling hazardous materials and controlled substances.
- Collaborated with healthcare team to support patient care initiatives effectively.
- Ensured cleanliness and organization of pharmacy workspaces to promote operational efficiency.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
Pharmacy Technician
Rite Aid Pharmacy- Rami Hadadin
Santa Maria, CA
03.2020 - 07.2024
- Assisted in preparing and dispensing medications under pharmacist supervision.
- Maintained inventory levels, ensuring accurate stock of medications and supplies.
- Provided customer service by answering questions about prescriptions and medication usage.
- Operated pharmacy software for prescription processing and patient record management.
- Learned safety protocols for handling hazardous materials and controlled substances.
- Collaborated with healthcare team to support patient care initiatives effectively.
- Ensured cleanliness and organization of pharmacy workspaces to promote operational efficiency.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
Education
High School Diploma - General
Arroyo Grande High School
Arroyo Grande, CA06.2009
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Goal oriented
- Exceptional customer service
- Outgoing personality
- Money handling
- Cash register operation
- Stocking and receiving
- Cash handling accuracy
Languages
Spanish
Professional Working
English
Full Professional
Timeline
Sales Associate
Rite Aid - Danny E.
12.2024 - 07.2025
Pharmacy Technician
Rite Aid Pharmacy- Rami Hadadin
03.2020 - 07.2024
High School Diploma - General
Arroyo Grande High School