Shanice Cruz
Burlington
Brooklyn,NY
1
year of professional experience
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with a track record of driving increased revenue, improving buying experience, and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Work History
Sales Associate
1 Month- Welcoming customers with a friendly greeting
- Maintaining floor appearance
- Helping with daily routines
- Assisted customers in locating merchandise and providing product information.
- Maintained organized sales floor, ensuring visual standards were met consistently.
- Collaborated with team members to achieve daily sales goals and improve customer experience.
- Restocked shelves and managed inventory levels to optimize product availability.
- Addressed customer inquiries and resolved issues promptly to enhance satisfaction.
Cashier
3 Months- Processed customer transactions efficiently using point-of-sale systems.
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
- Assisted in maintaining clean and organized checkout areas to enhance shopping experience.
- Handled cash, credit, and mobile payments accurately while adhering to company policies.
- Restocked shelves and displays, ensuring product availability for customers.
- Welcomed customers and helped determine their needs.
- Collaborated with team members to ensure smooth operations during peak hours.
Sales Associate
2 Months- Welcoming customers with a friendly greeting
- Maintaining floor appearance
- Helping with daily routines
- Operated point-of-sale system accurately and efficiently to process transactions.
- Participated in training sessions to develop product knowledge and sales techniques.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
Education
High School - Science
Skills
Time Management
Organization & Planning
Communication (Verbal & Written)
Teamwork & Collaboration
Problem-Solving
Adaptability / Willingness to Learn
Critical Thinking
Attention to Detail
Creativity
Customer service
Teamwork and collaboration
Time management
Accomplishments
- Documentation - Wrote and edited documents to keep staff informed on policies and procedures.
- Documented and resolved many issues which led to a work day.
Interests
Volunteering
I participate in low-impact exercises to strengthen core muscles.
Timeline
Sales Associate
Burlington
07.2025 - 08.2025Read More
Cashier
Shop Rite Food Market
01.2025 - 04.2025Read More
Sales Associate
Staples
06.2024 - 08.2024Read More
Leon M Goldstein High School
High School from Science
Read More