Shanice Fernandez
Atlanta,GA
Summary
Skilled property management professional experienced in tenant relations, office management and maintenance coordination. Successful at balancing tenants' rights with business considerations to achieve financial targets. Excellent interpersonal, communication, and leadership abilities.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Leasing Agent
Greystar
Atlanta, GA
01.2024 - Current
- Create and distribute promotional materials to attract potential tenants.
- Schedule and conduct tours of available units with prospective tenants.
- Address current and prospective tenants' inquiries and concerns.
- Inspected vacant units and ensured they were ready for showings.
- Collected security deposits from new tenants.
- Maintained accurate records of all tenant leases, payments, and occupancy status.
Allied Universal Security Officer
Allied Universal
Atlanta, GA
11.2022 - 12.2023
- Communicate staffing needs on shift to the Account Manager.
- Assure the security professionals' skills, assist the manager in performance management, and address employee grievances.
- Checked for safety hazards and took corrective action when necessary.
- Monitored surveillance cameras and responded to suspicious activity.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Investigated all reported incidents of theft or vandalism on premises.
- Maintained accurate logs of all security related activities.
School Aide
WH Maxwell High school
Brooklyn, NY
03.2019 - 06.2022
- Greeting students and parents, scheduling appointments, providing administrative support to teachers, and attending faculty meetings.
- Assisted classroom teachers with lesson preparation and materials organization.
- Collaborated with school staff to ensure a safe learning environment for students.
- Provided additional support to struggling students in math, reading, and writing.
- Maintained detailed records of student progress, attendance, and behavioral issues.
Patient Service Representative
Radnet Radiology
Brooklyn, NY
07.2017 - 09.2018
- Greet and check in patients, verify information, collect payments, schedule appointments, and perform some billing and coding.
- Provided customer service by answering patient questions and addressing concerns.
- Verified insurance information, collected payments, and scheduled appointments.
- Maintained a clean and organized reception area.
- Answered incoming calls in a professional manner.
Education
High school or equivalent in Journalism -
Bayard Rustin High School
New York, NY01.2007
Skills
- Front Office
- Front Desk (1 year)
- Customer Service (6 years)
- Call Center (Less than 1 year)
- Administrative Experience (5 years)
- Medical Receptionist (3 years)
- Communications
- Medical Scheduling
- Phone Etiquette
- Sales
- Windows
- Recruiting
- Leadership
- Account management
- Data collection
- Customer service
- Driving
- Customer relationship management
- Management
- Microsoft Office
- Computer skills
- Communication skills
- Supervising experience
- Team management
- Surveillance
Certification
Driver's License, 10/23, 09/27
Timeline
Leasing Agent
Greystar
01.2024 - Current
Allied Universal Security Officer
Allied Universal
11.2022 - 12.2023
School Aide
WH Maxwell High school
03.2019 - 06.2022
Patient Service Representative
Radnet Radiology
07.2017 - 09.2018
High school or equivalent in Journalism -
Bayard Rustin High School