Shanice Gray
Houston,TX
Summary
Proven professional with extensive experience excelling in roles that demand exceptional customer service. Demonstrates effective work and task prioritization, resulting in significant improvements in operational efficiency and safety compliance. Leverages a combination of hard and soft skills to consistently exceed employer expectations. Experienced Commercial Truck Driver adept at handling various types of loads with skill and efficiency. Known for being well-organized and resourceful, with a superior work ethic and over 2 years of logistics experience.
Overview
14
14
years of professional experience
Work History
MAIL PROCESSING CLERK
USPS
Houston, USA
11.2020 - Current
- Kept work area clean, organized, and safe at all times in accordance
- Processed incoming and outgoing mail utilizing postal regulations
- Sorted and distributed incoming mail.
CDL TRUCK DRIVER
Johnson Trucking
Houston, USA
02.2022 - 09.2024
- Collected signatures from customers to confirm order completion and accuracy
- Followed road safety regulations and traffic laws to prevent accidents and vehicle damage
- Inspected cargo to verify accuracy and security of goods
- Delivered various types of freight to customers in a timely and safe manner
ENVIRONMENTAL SERVICE WORKER
Memorial Hermann Hospital
Houston, USA
10.2014 - 10.2018
- Sustaining a sterile environment in all areas of the hospital by cleaning rooms, making beds, replenishing linens and maintaining floors
- Also clean the operating rooms in the medical plaza
CAREGIVER
Gulf Coast Community Health
Houston, USA
07.2016 - 10.2017
- Assist people who are sick, injured, mentally, or physically disabled
- Also, assist with personal hygiene tasks
- Helped clients with daily tasks, such as laundry, housekeeping, and shopping
- Assisted residents in activities of daily living to maintain health and dignity
CASHIER
Target
Houston, USA
11.2010 - 02.2013
- Greeting every customer with enthusiasm and a smile
- Check out customers, help customers in need of service
- Stocked and clean store after closing
Education
High school diploma -
Fields Educational High School
TXMedical Assistant Certificate - Medical Assistant
Everest Technical Institute
TXSkills
- Sorting techniques
- Customer service
- Task prioritization
- Professionalism
- Labeling and packaging
- Safe driving
- Work independently
- Transportation safety
Timeline
CDL TRUCK DRIVER
Johnson Trucking
02.2022 - 09.2024
MAIL PROCESSING CLERK
USPS
11.2020 - Current
CAREGIVER
Gulf Coast Community Health
07.2016 - 10.2017
ENVIRONMENTAL SERVICE WORKER
Memorial Hermann Hospital
10.2014 - 10.2018
CASHIER
Target
11.2010 - 02.2013
High school diploma -
Fields Educational High School
Medical Assistant Certificate - Medical Assistant
Everest Technical Institute