SHANICE GREENE
BROOKLYN,US
Summary
Professional adept at implementing protocols that promote adherence to industry regulations and best practices. Skilled in navigating complex regulatory landscapes while cultivating a culture of transparency and accountability.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Onboarding Coordinator
First Student Transportation
Brooklyn, New York
12.2024 - Current
- Coordinate onboarding activities from offer acceptance through training readiness
- Ensure all compliance requirements are completed (background checks, drug tests, documentation, etc.)
- Provide guidance and support to new employees throughout their onboarding period
- Partner with Recruiting, Training, and Operations to align start dates
HUMAN RESOURCE COORDINATOR
Lower East Side Coalition Housing Development
05.2024 - Current
ADMINISTRATIVE ASSISTANT
Lower East Side Coalition Housing Development
09.2023 - 05.2024
- Answered, screened, responded, and directed calls, office emails, and mail in a courteous and professional manner
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed
- Managed tenant collections, enhancing payment compliance and satisfaction
MEDIATION INTERN
NYC Department of Consumer and Worker Protection
02.2023 - 06.2023
- Analyzed, documented, researched, and resolved consumer complaints following laws, rules, and regulations enforced by DCWP
- Communicated and interacted with consumers and businesses on consumer-related concerns
- Maintained Agency database and provided reports as needed
- Provided timely follow-up and closure for each consumer complaint
TALENT ACQUISITION INTERN
The New Teacher Project
07.2022 - 08.2022
- Supported Workforce Associate with operations related to hiring and search close out to bring diverse, qualified candidates into the organization
- Audited and organized files to support onboarding and compensation teams
- Represented Workforce team in coordinating with candidates through the recruiting process
- Supported in generating and distributing employment verification and reference requests
HUMAN RESOURCE INTERN
The Synergos Institute
04.2022 - 05.2022
- Aided existing employees with self-service portals & any general questions
- Reviewed completed documents for missing or conflicting applicant information
- Assisted with posting jobs, screening resumes, and onboarding new hires
- Conducted presentations for new HR systems and operations to decide which one should be used moving forward
Education
BACHELOR OF ARTS - CRIMINOLOGY
Cuny John Jay College of Criminal Justice
New York, NY05-2023
Skills
- Microsoft Office Suite
- Compliance Knowledge
- Calendar Management
- Data Entry
- Fair Housing Regulations Knowledge
- ADP
- Database Management
- Onboarding
- Workday
Certification
- HUMAN RESOURCE ASSOCIATE PROFESSIONAL CERTIFICATE, HR Certification Institute, HRCI,
- DISPUTE RESOLUTION CERTIFICATE, CUNY John Jay College of Criminal Justice
- ADP ENTRY-LEVEL COMPENSATION AND BENEFITS ANALYST PROFESSIONAL CERTIFICATE, Automatic Date Processing, ADP
Timeline
Onboarding Coordinator
First Student Transportation
12.2024 - Current
HUMAN RESOURCE COORDINATOR
Lower East Side Coalition Housing Development
05.2024 - Current
ADMINISTRATIVE ASSISTANT
Lower East Side Coalition Housing Development
09.2023 - 05.2024
MEDIATION INTERN
NYC Department of Consumer and Worker Protection
02.2023 - 06.2023
TALENT ACQUISITION INTERN
The New Teacher Project
07.2022 - 08.2022
HUMAN RESOURCE INTERN
The Synergos Institute
04.2022 - 05.2022
BACHELOR OF ARTS - CRIMINOLOGY
Cuny John Jay College of Criminal Justice