Garvin Smith
Foley,AL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
ACMP
03.2021 - 01.2023
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints
Skills
- Paperwork Processing
- Consultative Sales
- Call Management
- Information Security
- Multitasking Abilities
- Complaint Handling
Timeline
Customer Service Representative
ACMP
03.2021 - 01.2023
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