Shanice Williams
Saint Paul,MN
Summary
Dynamic Assisted Living Manager at Belevo Health Services with expertise in dementia care and exceptional teamwork skills. Successfully implemented training programs that enhanced service quality and operational efficiency. Proven ability to coordinate care plans and ensure resident satisfaction, fostering a safe and supportive living environment.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Assisted Living Manager
Belevo Health Services
Saint Paul, MN
09.2024 - Current
- Managed daily operations in assisted living facility, ensuring compliance with regulations and policies.
- Coordinated resident care plans, facilitating communication among healthcare team members and families.
- Implemented training programs for staff, enhancing service quality and operational efficiency.
- Monitored resident wellbeing, addressing concerns promptly to maintain high satisfaction levels.
- Promoted a safe living environment by conducting regular safety inspections and implementing emergency preparedness plans.
- Managed staff scheduling to ensure adequate coverage while maintaining efficiency in labor costs.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
ULP
The Phoenix Residence
Newport, MN
05.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Assist with routine adl's, cares and medication management
- meal and food preparation
Administrator
Comforts of Home
Hudson, WI
03.2014 - 04.2024
- Streamlined administrative processes to enhance operational efficiency across departments.
- Coordinated scheduling and communication for staff meetings and client appointments.
- Managed inventory and supply orders to ensure availability of essential resources.
- Developed and maintained filing systems for client records, ensuring data accuracy and compliance.
- Trained new staff on office procedures, fostering a collaborative work environment.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Established an organized filing system that streamlined document retrieval and reduced misplaced files.
Education
No Degree - Medical Assistant
Century College
White Bear Lake, MNHigh School Diploma -
Agape High School
Saint Paul, MNSkills
- Dementia care
- End-of-life care
- Care planning
- Nutrition
- First aid and CPR
- Teamwork
- Customer service
Certification
- Certified Administrator Certification, Comforts of Home - 2020
- First AID/ Fire safety
- CPR
- Standard precaustions
Timeline
Assisted Living Manager
Belevo Health Services
09.2024 - Current
ULP
The Phoenix Residence
05.2024 - Current
Administrator
Comforts of Home
03.2014 - 04.2024
No Degree - Medical Assistant
Century College
High School Diploma -
Agape High School