Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shanieyah Flowers

Amsterdam,NY

Summary

Dependable and compassionate professional seeking a Direct Support Assistant position with OPWDD, committed to enhancing the lives of individuals with developmental disabilities through respectful, person-centered support. Demonstrates strong communication, patience, and problem-solving skills with a focus on safety, independence, and quality care. Proven ability to work effectively both independently and as part of a team.

Overview

2026
2026
years of professional experience

Work History

Direct Support Professional

Catholic Charities Disabilities Services
Albany, NY
01.2021 - Current
  • Assisting, providing and promoting independence in individuals’ daily treatment, care and services
  • Administering medications accurately and in accordance with agency policy and procedures
  • Maintaining a current knowledge base of the population served by the agency’s mission and their physical, health and emotional related needs
  • Performing housekeeping duties such as cleaning and disinfecting, cooking, laundry and restocking.

Clinical Specialist

Catholic Charities Disabilities Services
Albany NY
2025 - 2025

• Assisting the nurse manager, RN’s, LPN’s with managing the healthcare needs of individuals served in the agency residential program

• communication with program staff and management, providers, nurses, doctors, ER staff, case management, Pharmacies, parents/ guardians, advocates, school administrators and agency leadership

•Providing direct support to individuals as needed

•Possessing knowledge of basic medical terms, proper medication administrations and other discipline's

• Transporting individuals to and from their medical appointments

Certified Nursing Assistant

River Ridge Living Center
Amsterdam, NY
12.2018 - 01.2020
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

Certified Nursing Assistant

Capstone Center for Rehabilitation and Nursing
Amsterdam, NY
09.2017 - 08.2019
  • Assisted nursing staff with daily patient care tasks, ensuring comfort and safety.
  • Monitored vital signs and documented changes in patient conditions accurately.
  • Provided support in mobility assistance and personal hygiene for residents.
  • Ensure residents receive appropriate diet plans and assisting with feeding with the use of adaptive equipment.

Home Health Aide

Independent
Albany, NY
2016 - 2017
  • Provided companionship to clients, enhancing emotional well-being through social interaction.
  • Supported mobility through assistance with transfers and ambulation, improving physical activity levels.
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.

Education

No Degree - DSP 1 Micro-credential

SUNY Schenectady
Schenectady, NY

No Degree - Medical Assistant

Brandford Hall Career Institute
Albany, NY
06.2014

High School Diploma - General Studies

Schenectady High School
Schenectady, NY
06.2012

Skills

  • First Aid/ CPR
  • SCIP-R
  • Medication administration (AMAP)
  • Behavioral Management
  • Proficiency in Electronic health records (Therap)
  • Time management

CPR/First aid

SCIP-R

Time management

Proficiency of Electronic health records

Teamwork

Strong communication

Empathy

Attention to detail

Critical Thinking

Timeline

Direct Support Professional

Catholic Charities Disabilities Services
01.2021 - Current

Certified Nursing Assistant

River Ridge Living Center
12.2018 - 01.2020

Certified Nursing Assistant

Capstone Center for Rehabilitation and Nursing
09.2017 - 08.2019

Clinical Specialist

Catholic Charities Disabilities Services
2025 - 2025

Home Health Aide

Independent
2016 - 2017

No Degree - DSP 1 Micro-credential

SUNY Schenectady

No Degree - Medical Assistant

Brandford Hall Career Institute

High School Diploma - General Studies

Schenectady High School
Shanieyah Flowers