

Achieved high levels of patient satisfaction through effective management of patient interactions and administrative support. Drove collaboration among teams to respond proactively to changing needs and consistently deliver positive results. Enhanced patient communication and problem-solving processes to ensure quality service delivery. Contributed significantly to team success and patient care excellence through reliable and flexible support.
Patient Registration
Communication skills
Customer service
Data entry
EMR/EHR
Medical insurance
HIPAA compliance
Insurance verification
Insurance verifying
Medical terminology
Payment collection