Shaniqua Augustine
Claims Adjuster
New York ,NY
Summary
My years of experience working within a multi-task environment supports the ability to work as a team and independently. I am dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
36
36
years of professional experience
1
1
Certification
Work History
Claim
Property & Casualty Claims Adjuster
New York , NY
01.1989 - Current
- Investigated, evaluated and determined liability for casualty claims.
- Identified potential areas of fraud by recognizing patterns or inconsistencies in claim data.
- Analyzed claim information to determine coverage of insurance policies.
- Negotiated settlements with claimants or their legal representatives.
- Maintained detailed records of all claim activity including investigation results, settlement negotiations, payments.
- Interpreted policy language and applied relevant state laws in making decisions on claims.
- Input claim information and payments into company database.
- Analyzed information gathered by investigations and reported findings and recommendations.
- Answer Arbitrations within deadlines
Education
Bachelor of Arts - Communication/ Liberal Arts
College of New Rochelle, The
New Rochelle, NY05-2006
Skills
- Claims handling concepts
- Adjust Claims
- Analytical Skills
- Settlement Negotiation
- Policy Interpretation
- Insurance knowledge
- Microsoft Office
- Customer Communication
- Interpersonal Skills
- Interpersonal Communication
- Teamwork and Collaboration
- Conflict Resolution
- Multitasking and Organizational skills
Accomplishments
Received four awards for Adjuster of the Year under the Captive Program. One from Fortis Insurance and Victus Insurance. Two from Navigators Casualty, Ltd.
Certification
New York State Independent Adjuster license
Timeline
Claim
Property & Casualty Claims Adjuster
01.1989 - Current
Bachelor of Arts - Communication/ Liberal Arts
College of New Rochelle, The
New York State Independent Adjuster license
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