Shanique Dickerson
Lexington,Kentucky
Summary
Experienced Quality Control Professional and Expanded Duties Dental Assistant (EDDA) with over 10 years in clinical care and operations. Proficient in regulatory compliance (HIPAA, OSHA, ISO 9001) and workflow optimization (Kaizen), I effectively bridge technical patient care with corporate quality frameworks. I am a flexible leader and team player, dedicated to enhancing efficiency in both dental practices and corporate operations environments.
Overview
10
10
years of professional experience
Work History
Quality Control & Compliance Specialist
Georgetown Community Hospital
Georgetown, KY
08.2023 - 04.2026
- Employed data-driven quality methodologies to audit clinical workflows, analyze EMR data, and identify process variations to enhance operational efficiency.
- Maintained rigorous compliance frameworks by supporting FPPE/OPPE processes, ensuring strict adherence to federal, state, and institutional healthcare regulations.
- Reviewed and updated policy manuals for legal compliance and executed systematic audits and risk assessments to ensure continuous top-tier audit readiness across multiple hospital departments.
Lead Dental Assistant (EDDA)
ThoroughDent Smiles
Georgetown, KY
10.2020 - 08.2023
- Provided high-volume clinical support during complex dental procedures, including fillings, crowns, implants, extractions, and root canals.
- Enforced standardized work instructions for digital records and patient charting, ensuring data accuracy and compliance with HIPAA/OSHA regulations.
- Trained new dental assistants on office protocols and best practices while ensuring sterilization of instruments and preparation of treatment areas for procedures.
Production Scheduler
Toyota Tsusho
Georgetown, KY
02.2016 - 12.2020
- Championed Kaizen-driven scheduling solutions within the ERP system to balance production capacity and optimize resource allocation.
- Collaborated closely with tier-suppliers to streamline procurement workflows, ensuring zero-defect supply chains and timely raw material delivery.
- Monitored physical and digital inventory levels, executing immediate corrective adjustments to maintain continuous production flow.
Education
Comprehensive Dental Assisting Diploma - Radiation Safety & Technique Certificate, EDDA Certification
MedQuest College
Lexington, KYChattahoochee Technical College
Marietta, GASkills
Core Competencies
- Clinical & Dental Expertise: Expanded Duties Dental Assisting (EDDA), Advanced Procedure Assistance (Implants, Crowns, Endodontics), Digital EMR/Dental Charting, Patient Care & Education.
- Quality & Compliance Auditing: QMS Frameworks, ISO 9001 Awareness, Compliance Monitoring, HIPAA & OSHA Standards, FPPE/OPPE Processes.
- Process Improvement & Logistics: Six Sigma Foundations, Kaizen Principles, Root Cause Analysis (RCA), Just-In-Time (JIT) Logistics, ERP Inventory Systems.
Timeline
Quality Control & Compliance Specialist
Georgetown Community Hospital
08.2023 - 04.2026
Lead Dental Assistant (EDDA)
ThoroughDent Smiles
10.2020 - 08.2023
Production Scheduler
Toyota Tsusho
02.2016 - 12.2020
Comprehensive Dental Assisting Diploma - Radiation Safety & Technique Certificate, EDDA Certification
MedQuest College
Chattahoochee Technical College