Summary
Overview
Work History
Education
Skills
Timeline
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Shanique Spence

Queens,NY

Summary

I strongly believe that my experiences prepared me to be able to provide excellent care to individuals. I am also open to learning and growing as an individual so that I can be the best version of myself. The skills I have acquired has prepared me to be a good asset to the work force. These skills have also enabled me with the mindset to overcome any obstacles in my way.

Overview

8
8
years of professional experience

Work History

Oncall Coordinator

Broadway National Group
07.2022 - Current
  • Receiving all incoming call inquiries, creating work orders, and dispatching all work orders
  • Coordinating daily services with vendors, facility managers, customers, and technicians
  • Obtaining cost estimates from vendors and reviewing them with account management
  • Following up with clients and projects daily
  • Maintaining high-profile customer relationships through phone and email correspondences
  • Assisting the billing department as needed
  • Managing all aspects of each job and taking accountability for each service provided

Microsoft Expert, Best Buy
09.2018 - 09.2021
  • Deliver an end-to-end Microsoft Experience across all aspects of the Microsoft ecosystem
  • Achieve sales targets in revenue, margin, and solutions within the Microsoft ecosystem
  • Works closely with other employees to demonstrate, promote and sell a variety of Microsoft assortment
  • Certified in coaching and training sales consultants throughout the store
  • Received awards for top sales associate in the market

Intern

Suny Farmingdale
02.2019 - 05.2019
  • Assisted in Conducting research on young Children
  • Basic quantitative analyses using SPSS statistical software
  • Assisted in the design of an empirical research project.

CERTIFIED NURSING ASSISTANT

DRY HARBOR NURSING HOME AND REHABILITATION
04.2015 - 04.2016
  • Take and record patients’ vital signs
  • Provide residents with exceptional personal-care services, and toileting support
  • Maintain records and files as per policies and standard operating procedures
  • Make and change beds
  • Empty catheter bags
  • Feed and bathe residents
  • Assisted licensed nursing staff in providing direct and indirect patient care
  • Helped physician during examinations
  • Upheld confidentiality of patient information

Education

Bachelor of Science - BSN

Alliance University
New York, NY
05.2024

Bachelor of Science - Health, Wellness And Society

Farmingdale State College
Farmingdale, NY
05.2019

High School Diploma -

Clara Barton High School
Brooklyn, NY
06.2014

Skills

  • Ability to problem solve and de-escalate crisis situations
  • Have strong command of most Microsoft Office applications, including Word, Outlook, Excel, PowerPoint
  • Ability to prioritize situations
  • Critical Listening and Reasoning

Timeline

Oncall Coordinator

Broadway National Group
07.2022 - Current

Intern

Suny Farmingdale
02.2019 - 05.2019

Microsoft Expert, Best Buy
09.2018 - 09.2021

CERTIFIED NURSING ASSISTANT

DRY HARBOR NURSING HOME AND REHABILITATION
04.2015 - 04.2016

Bachelor of Science - BSN

Alliance University

Bachelor of Science - Health, Wellness And Society

Farmingdale State College

High School Diploma -

Clara Barton High School

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Shanique Spence