Shanique Steele
Orange
Summary
Passionate and dedicated Healthcare professional with over 5 years of experience in patient care, medical record management, and administrative support. Skilled in developing treatment plans, coordinating patient services, and ensuring compliance with healthcare regulations. Possess strong communication and interpersonal abilities, with a proven track record of building positive relationships with patients and collaborating effectively with healthcare teams. Proven ability to prioritize tasks, handle confidential information, and maintain a high standard of care in fast-paced environments. Seeking to leverage my skills and knowledge to contribute to a dynamic healthcare team and provide top-quality patient care.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Residential Counselor- Mental Health
SERV Behavioral Health System
01.2025 - Current
- Reduced behavioral incidents by employing de-escalation techniques and maintaining a calm environment.
- Maintained safe and supportive residential environments for at-risk individuals, contributing to their overall wellbeing.
- Promoted independent living skills through coaching residents in daily tasks such as meal preparation, hygiene, and budgeting.
- Developed strong rapport with residents through empathetic listening and compassionate communication strategies.
- Monitored and documented client progress toward meeting goals and objectives.
PCA
Public Partnerships
02.2024 - 01.2025
- Provided personalized care and support to clients in their daily activities, ensuring their physical and emotional well-being
- Assisted with medication management and adherence, monitoring for any side effects or issues
- Documented and reported on client progress, changes in condition, and any incidents to ensure continuity of care
- Demonstrated empathy, patience, and respect while maintaining a safe and comfortable environment for clients
CNA
Hospice of New Jersey
04.2023 - 01.2024
- Assisted with activities of daily living for patients, including bathing, dressing, and feeding
- Monitored and recorded vital signs to help track patients' health status
- Provided emotional support and companionship to patients to enhance their overall well-being
- Helped with ambulation and transfers to ensure patients' safety and mobility
- Collaborated with healthcare team members to develop and implement individualized care plans for patients
CNA
Premedica Skilled Nursing and Rehabilitation
05.2022 - 12.2023
- Provided direct patient care including assisting with activities of daily living, monitoring vital signs, and administering medication under the supervision of a registered nurse
- Collaborated with healthcare team members to develop and implement individualized care plans for each patient, ensuring their comfort and well-being
- Documented all patient interactions, changes in condition, and care provided in electronic medical records to ensure accurate and thorough record keeping
- Assisted with patient transfers, repositioning, and ambulation to maintain mobility and prevent bedsores, following proper lifting and safety protocols
- Communicated effectively with patients and their families, providing emotional support and promoting a positive healthcare experience
CNA
Somerset Woods Rehabilitation and Nursing Center
10.2021 - 05.2022
- Provided sensitive and compassionate care to elderly residents, ensuring they maintained dignity and comfort at all times
- Assisted with daily living activities, such as bathing, dressing, feeding, and toileting, to promote independence and quality of life
- Documented and reported changes in residents' conditions to nursing staff, facilitating timely and appropriate interventions
- Collaborated with healthcare team members to develop and implement individualized care plans that met residents' physical, emotional, and social needs
- Participated in regular training and professional development opportunities to enhance knowledge and skills in providing high-quality care
Nursing Unit Secretary
JFK Medical Center
12.2020 - 03.2021
- Efficiently managed admission, discharge, and transfer paperwork for patients on the nursing unit
- Maintained accurate and up-to-date medical records, ensuring patient confidentiality and compliance with HIPAA regulations
- Facilitated communication between healthcare team members, patients, and families, providing excellent customer service and support
- Scheduled appointments, tests, and procedures for patients, coordinating with healthcare providers and ancillary departments
- Ordered and maintained supplies for the nursing unit, ensuring adequate stock levels and minimizing waste
Medical Assistant
Healthcare Choices
08.2019 - 08.2020
- Assisted with various clinical procedures including EKGs, phlebotomy, and wound care under the supervision of medical professionals
- Efficiently managed appointment scheduling and maintained electronic health records to facilitate smooth patient flow
- Provided exceptional patient care by taking vital signs, updating medical histories, and assisting with examinations
- Demonstrated proficiency in handling medical equipment and performing basic laboratory tests to support diagnostic processes
Education
Bachelor of Science - Health Management in Healthcare Management
University of Phoenix
Phoenix, Arizona05-2025
Associate's in Occupational Studies - Registered Medical Assistant
Swedish Institute College of Health Sciences
Manhattan, NY08.2019
Skills
- Crisis prevention intervention
- HIPAA protocols
- Case file management
- Record patient history
- EMR software
- Data entry
- Professionalism and ethics
- Counseling and coaching
- Resident counseling
Certification
- HPI School of Allied Health , Union, NJ | January2022 - February2022
- Completed a comprehensive Certified Nursing Assistant (CNA) training program at an accredited institution, with coursework focusing on basic nursing skills, medical terminology, and patient care. Hands-on training in clinical settings provided practical experience in assisting patients with activities of daily living, monitoring vital signs, and maintaining a clean and safe environment.
Timeline
Residential Counselor- Mental Health
SERV Behavioral Health System
01.2025 - Current
PCA
Public Partnerships
02.2024 - 01.2025
CNA
Hospice of New Jersey
04.2023 - 01.2024
CNA
Premedica Skilled Nursing and Rehabilitation
05.2022 - 12.2023
CNA
Somerset Woods Rehabilitation and Nursing Center
10.2021 - 05.2022
Nursing Unit Secretary
JFK Medical Center
12.2020 - 03.2021
Medical Assistant
Healthcare Choices
08.2019 - 08.2020
Bachelor of Science - Health Management in Healthcare Management
University of Phoenix
Associate's in Occupational Studies - Registered Medical Assistant
Swedish Institute College of Health Sciences
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