Shanique Williams
Stony Point,NY
Summary
Results-driven Manager with 8 years of experience in State-operated group home settings for individuals with disabilities. Expertise in program management, strategic planning, and budget oversight, leading cross-functional teams to achieve business objectives. Proven ability to drive project success through effective stakeholder engagement and adaptive problem-solving.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Program Director
ADAPT of the Hudson Valley
Middletown, NY
03.2025 - Current
- Enhanced service delivery by leading program initiatives and ensuring compliance.
- Achieved strategic objectives by coordinating interdisciplinary teams aligned with mission.
- Optimized resource utilization through effective management of budget allocations.
- Drove continuous improvement by establishing evaluation metrics for program effectiveness.
- Increased operational efficiency developing training materials and conducting staff workshops.
- Analyzed data trends to enhance program outcomes and inform strategic planning.
Residence Manager
Crystal Run/ ADAPTHV
New York
10.2019 - 03.2025
- Enhanced resident medical services by collaborating with healthcare providers effectively.
- Drove continuous improvement initiatives by regularly evaluating operational procedures.
- Maintained state regulation compliance through inspections and corrective actions implementation.
- Built strong relationships with residents and families, addressing concerns promptly.
- Identified staff growth opportunities through regular performance evaluations.
Assistant Manager
Crystal Run Village
Middletown, NY
07.2017 - 10.2020
- Achieved operational efficiencies by leading process improvements and streamlined workflows.
- Enhanced employee performance through development of targeted training programs.
- Reduced inventory discrepancies by implementing a new management system for accuracy.
- Coordinated cross-functional teams to align project goals with strategic objectives.
- Ensured accurate financial reporting by overseeing daily cash reconciliations.
- Promoted workplace collaboration by encouraging teamwork on project tasks.
Cdpap
Jowanio’s
New City, NY
01.2016 - 01.2018
- Jowanio’s New City New York
Direct Support Professional
Crystal Run Village
Middletown, NY
09.2016 - 06.2017
- Enhanced client independence through personalized support and daily living skills development.
- Implemented tailored care plans addressing unique needs and preferences of clients.
- Facilitated recreational activities promoting social interaction and community involvement.
- Tracked client progress, documenting behavioral changes and reporting to healthcare professionals.
- Ensured a clean, safe, and organized environment for all patients.
- Assisted clients with personal care tasks, prioritizing dignity and privacy at all times.
Education
Associate in Science - Criminal Justice
Rockland Community College
Suffern, Rockland County, NY12.2019
Bachelor of Science - Science Criminal Justice
John Jay College of Criminal Justice
New York (City), NY06-2022
Skills
- BSP- Behavior Analysis, Leadership, Conflict Resolution, Time Management, Decision Making, Computer Skills, Billing Customer Service, Creativity, Writing, and Social Skills Investigation
- Program leadership
- Effective leader
- Strategic leadership
- Strategic planning
- Regulatory compliance
- Policy implementation
- Operations oversight
- Conflict resolution
- Policy and procedure improvements
- Safety protocols
- Recruitment and hiring
- Training and development
- Administration
- Data analysis
- Performance evaluation
- Problem-solving
- Multitasking
- Organizational skills
- Multitasking Abilities
- Teamwork and collaboration
Certification
- Awarded for high GPA Fall semester of 2018.
- Awarded for assisting in the operation of smiles on campus on March 17th, 2016.
- CPR/ FIRST AID CERTIFIED.
- STRESSMANAGEMENT TRAININED.
- Awarded for assisting in the operation of smiles on campus on March 17th 2016.
Timeline
Program Director
ADAPT of the Hudson Valley
03.2025 - Current
Residence Manager
Crystal Run/ ADAPTHV
10.2019 - 03.2025
Assistant Manager
Crystal Run Village
07.2017 - 10.2020
Direct Support Professional
Crystal Run Village
09.2016 - 06.2017
Cdpap
Jowanio’s
01.2016 - 01.2018
Associate in Science - Criminal Justice
Rockland Community College
Bachelor of Science - Science Criminal Justice
John Jay College of Criminal Justice
PROFESSIONAL SKILLS
- Education: Bachelor of Science in Criminal Justice at John College of Criminal Justice.
- Employment: My self-motivation, hard work and dedication all contribute to the continuing success of my employers. I am technically competent. I am a strong and natural leader and team player.
- Personal: Strong work ethic with a positive approach towards my goals. Continuously striving to achieve goals and exceed expectations for people see daily and support. am Organized and focused.