Shaniquia Cook
Dayton
Summary
Devoted and trauma-informed QMHS who focuses on Care Coordination and Case Management. Utilizing their background in social services, mental health support, property management, and HUD compliance. Proven ability to connect the dots across agencies, clients, and systems using critical thinking, motivational interviewing, and community resource coordination. Currently completing their Master's in Clinical Rehabilitation Counseling(2026) to further impact underserved and high-needs populations.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Qualified Mental Health Specialist
Visualized Wellness
Dayton, Oh
09.2025 - Current
- Implemented evidence-based interventions, improving client outcomes and satisfaction.
- Analyzed client progress data to refine therapy approaches and enhance effectiveness.
- Advocated for clients' needs within community resources to ensure comprehensive support systems.
- Delivered group therapy sessions focused on coping skills development, stress management techniques, and other relevant topics.
Care Coordinator
Choices Coordinated Care Solutions
Dayton, OH
09.2024 - Current
- Provide comprehensive care coordination services for youth with behavioral, emotional, and mental health needs.
- Conduct strength-based assessments and work collaboratively with families, schools, and service providers to develop individualized care plans.
- Facilitate access to behavioral health, educational, medical, and social services.
- Monitor progress and update plans based on client needs while maintaining accurate documentation and compliance with Medicaid and state regulations.
- Support crisis intervention and assist clients in building skills for independent living and self-advocacy.
Supportive Housing & Returning Home Ohio Case Manager
New Housing Ohio
Lebanon, OH
03.2023 - 09.2024
- Provide crisis intervention and wraparound support for individuals and families in transitional and permanent supportive housing.
- Manage caseloads of clients recently released from incarceration, with mental health diagnoses, substance use issues, or HIV.
- Develop and monitor individualized service plans and coordinate services with ODRC and community stakeholders.
Store Manager
City Gear
Miamisburg, OH
09.2022 - 02.2024
- Supervised team operations, managed schedules, trained staff, and ensured sales goals were met.
- Created an efficient and customer-friendly retail environment.
Housing Choice Voucher Specialist
Greater Dayton Premier Management
Dayton, OH
08.2021 - 12.2022
- Determined eligibility and processed applications under HUD's HCV Program.
- Maintained detailed documentation and managed complex income and rent calculations.
Relocation Coordinator
Housing Opportunities Unlimited
Dayton, OH
09.2020 - 07.2021
- Assisted clients in relocation logistics and maintained compliance with HUD and state requirements.
- Advocated for clients' physical and mental needs through each phase of the transition.
Freelance Auditor
Edgewood Management
Cincinnati, OH
08.2018 - 02.2020
- Audited files for HUD/LIHTC compliance and led on-site management reviews.
Administrative Assistant & Receptionist
Edgewood Management
Cincinnati, OH
01.2018 - 07.2018
- Managed executive schedules, prepared documentation, and provided client-facing support.
Customer Service Professional II
Fifth Third Bank
Cincinnati, OH
11.2016 - 07.2018
- Handled sensitive financial records and produced regulatory reports.
Education
Master of Science - Clinical Rehabilitation Counseling
Wilberforce University
Wilberforce, OH05.2026
Bachelor of Science - Rehabilitation
Wilberforce University
Wilberforce, OH05-2016
Skills
- HUD Compliance OneSite/Yardi Section 8/LIHTC
- Crisis Intervention & Management Motivational Interviewing
- Property Management Supervision & Administration
- Microsoft Office Suite Records Management
- Community Outreach Mental Health & Disability Advocacy
- Client-Centered Case Planning Trauma-Informed Care
- HIV/AIDS Advocate
- Clinical documentation
- Dual diagnosis treatment
- Multicultural competence
- Behavioral assessment
- Individual counseling
Certification
CANS ASSEOR
QMHS
PUBLIC HOUSING AND HCV RENCALCULATIONS
Timeline
Qualified Mental Health Specialist
Visualized Wellness
09.2025 - Current
Care Coordinator
Choices Coordinated Care Solutions
09.2024 - Current
Supportive Housing & Returning Home Ohio Case Manager
New Housing Ohio
03.2023 - 09.2024
Store Manager
City Gear
09.2022 - 02.2024
Housing Choice Voucher Specialist
Greater Dayton Premier Management
08.2021 - 12.2022
Relocation Coordinator
Housing Opportunities Unlimited
09.2020 - 07.2021
Freelance Auditor
Edgewood Management
08.2018 - 02.2020
Administrative Assistant & Receptionist
Edgewood Management
01.2018 - 07.2018
Customer Service Professional II
Fifth Third Bank
11.2016 - 07.2018
Master of Science - Clinical Rehabilitation Counseling
Wilberforce University
Bachelor of Science - Rehabilitation
Wilberforce University