Shaniquie Brown
NATCHITOCHES,LA
Summary
Motivated Sales Representative with experience at Apple, known for delivering exceptional customer experiences and consistently meeting performance goals. Passionate about creating positive interactions that drive customer satisfaction and loyalty. Demonstrates strong multitasking abilities in fast-paced environments while maintaining accuracy and efficiency. Recognized as a reliable team player who actively supports and uplifts colleagues to achieve shared success. Eager to grow into a leadership role, bringing a proactive mindset, strong communication skills, and a commitment to team development and continuous improvement.
Overview
8
8
years of professional experience
Work History
Sales Specialist
VXI Global Solutions LLC
Remote
12.2021 - Current
- Delivered exceptional customer service by using a consultative sales approach to identify needs and recommend personalized product solutions
- Consistently met and exceeded key performance indicators (KPIs), including sales goals, customer satisfaction, and efficiency metrics
- Managed multiple customer interactions simultaneously in a fast-paced environment while maintaining accuracy and professionalism
- Built strong customer relationships by creating positive, engaging experiences that drive loyalty and repeat business
- Demonstrated reliability through consistent attendance, performance, and accountability in daily responsibilities
- Supported team success by assisting peers, sharing product knowledge, and contributing to a collaborative work environment
- Handled customer concerns and objections with confidence, providing effective solutions and ensuring a high level of satisfaction
- Maintained up-to-date knowledge of products, services, and promotions to deliver accurate and impactful recommendations
- Adapted quickly to new tools, processes, and training, showing a strong willingness to learn and grow
- Took initiative in leadership development by mentoring new team members and setting a positive example in performance and attitude
Pharmacy Clerk Leader
CRx Specialty Pharmacy
Natchitoches, LA
01.2018 - 11.2021
- Assisted customers with prescription pick-ups, over-the-counter products, and general inquiries while providing friendly and efficient service
- Accurately processed prescriptions, handled transactions, and maintained confidentiality in compliance with pharmacy regulations
- Supported pharmacists by organizing inventory, restocking medications, and ensuring shelves were properly labeled and stocked
- Managed multiple tasks in a fast-paced environment, including customer service, data entry, and phone inquiries
- Resolved customer concerns professionally, ensuring a positive experience and maintaining trust
- Maintained cleanliness and organization of the pharmacy area to meet safety and compliance standards
- Demonstrated reliability through consistent attendance, punctuality, and attention to detail
Education
High School Diploma -
Natchitoches Central High School
Natchitoches, LASkills
Customer Service Excellence
Team Leadership & Support
Consultative Sales
Multitasking in Fast-Paced Environments
Strong Communication Skills
Problem-Solving & Conflict Resolution
Reliability & Accountability
KPI & Sales Goal Achievement
Training & Mentoring
Time Management & Organization
Timeline
Sales Specialist
VXI Global Solutions LLC
12.2021 - Current
Pharmacy Clerk Leader
CRx Specialty Pharmacy
01.2018 - 11.2021
High School Diploma -
Natchitoches Central High School