Summary
Overview
Work History
Education
Skills
Education and Training
Timeline
Generic
Open To Work

Shanise Jones

Winter Haven,FL

Summary

Achieved personal growth by pursuing challenging opportunities within the company. Enhanced team dynamics through commitment and enthusiasm. Positioned as a valuable contributor to future projects and initiatives.

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

10
10
years of professional experience

Work History

Sales Representative

Mobile Home Depot
Dundee, FL
02.2025 - 06.2025
  • Developed strong customer relationships to drive repeat business and enhance customer satisfaction.
  • Conducted product demonstrations and presentations to educate clients on mobile home features and benefits.
  • Collaborated with team members to optimize sales strategies and improve overall performance metrics.
  • Provided expert knowledge on industry trends, influencing customer purchasing decisions effectively.

Delivery Associate

Home Depot
Winter Haven, FL
02.2022 - 04.2022
  • Attended company safety meetings to maintain knowledge of new and important information.
  • Prepared products for packaging and shipping according to company specifications.
  • Unloaded merchandise from delivery trucks quickly and efficiently.
  • Used handheld scanners to key in data for packages.
  • Used RF scanner to pick items from bins and complete orders.
  • Cleaned and organized aisles, work stations and floors to promote operational productivity.

Order Picker

Amazon
Auburndale, FL
07.2022 - 10.2022
  • Achieved productivity and accuracy standards to meet company guidelines.
  • Completed shipping paperwork, attached appropriate labels and scanned barcodes for tracking.
  • Labeled boxes and placed in outbound collection areas.
  • Selected products and items from shelves and pallets for customer orders.
  • Confirmed items picked for orders by keying codes into system.
  • Cleaned and organized aisles, work stations and floors to promote operational productivity.

Day Laborer

PeopleReady
Winter Haven, FL
01.2017 - 12.2022
  • Lubricated and cleaned machinery and tools.
  • Operated pallet jacks and forklifts to load and unload supplies and materials.
  • Understood and followed oral and written directions.
  • Performed repetitive assembly tasks with hand and power tools and automated equipment.
  • Completed variety of physical labor tasks.

Machine Operator

LEGOLAND Florida
Winter Haven, FL
04.2017 - 10.2018
  • Assisted patrons with unloading and loading to remain compliant with safety regulations.
  • Educated patrons on facilities, entertainment options and rules and regulations.
  • Communicated with manager to discuss ride maintenance or repair issues.
  • Inspected equipment to detect wear and tear and noted parts needing immediate repair.

Cashier

McDonald's
Auburndale, FL
01.2016 - 02.2017
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Processed sales transactions to prevent long customer wait times.

Traffic Flagger

People Ready Temp Agency
Winter Haven, FL
01.2023 - 01.2026
  • Directed traffic flow to ensure safety for workers and motorists in construction zones.
  • Monitored road conditions and communicated hazards to drivers effectively.
  • Collaborated with crew members to establish safe work zones and minimize disruptions.
  • Implemented safety protocols and maintained compliance with local regulations consistently.
  • Responded promptly to incidents or emergencies, ensuring swift resolution of traffic issues.
  • Assisted in developing strategies for optimizing workflow during peak traffic periods.
  • Collaborated with law enforcement officers during emergencies or special events, facilitating seamless integration of their presence into existing work zone operations.

Education

High School Diploma -

Winter Haven Senior High School
Winter Haven, FL
07-2015

Skills

Material Handling

Willingness to Learn

Team Collaboration

Customer Service

Punctual and Reliable

Education and Training

other

Timeline

Sales Representative

Mobile Home Depot
02.2025 - 06.2025

Traffic Flagger

People Ready Temp Agency
01.2023 - 01.2026

Order Picker

Amazon
07.2022 - 10.2022

Delivery Associate

Home Depot
02.2022 - 04.2022

Machine Operator

LEGOLAND Florida
04.2017 - 10.2018

Day Laborer

PeopleReady
01.2017 - 12.2022

Cashier

McDonald's
01.2016 - 02.2017

High School Diploma -

Winter Haven Senior High School