Shanise Stevens
Supervisor of Patient Service Center
El Mirage,AZ
Summary
Results-driven professional with a strong focus on leadership and a proven track record of success. Committed to contributing to team success through hard work and attention to detail in all tasks with exceptional organizational skills. Extensive experience in billing and coding, processing referrals, insurance verification/eligibility specialist, customer service, patient education, new hire training, scheduling appointments, and quality analysis. A creative thinker and problem solver who excels in team building and has a history of making significant contributions and accomplishments. developing protocols and improving patient outcomes.
Overview
1
1
Certification
Education
No Degree - Medical Coding And Billing
AAPC ONLINE
03.2024
Diploma - Medical Assisting
Dickerson-Warren College
Concord, CA01.1997
Skills
- Experience in Microsoft Word, PowerPoint, Excel
- Medical Procedures including (records, billing and coding, and patient education)
- EMR and other software knowledge (Amazing Charts software, Centricity, Phreesia, Updox, Cerner, Image Now, Scheduler Maximizer, Order Facilitator, Power Chart, Dentrix)
- Insurance Verification (AIM, Ecare, and insurance companies, Waystar)
- Completion of Family Medical Leave Act Forms, AFLAC, and Short Term Disability Forms
- Patient evaluation/intervention
- Organized calendar management
- ICD 9 / ICD 10 knowledgable
- Medical Aseptic Techniques
- Skilled in call center operations
- Accounts payable/receivable
- High Risk Accounts
Affiliations
Member, the Salvation Army Kroc Center, ChicagoMember, Beth Church of God in Christ, IndianaStudent Membership, American Health Information Management Association (AHIMA)
Certification
CPR certified through American Heart Association
Timeline
Diploma - Medical Assisting
Dickerson-Warren College
No Degree - Medical Coding And Billing
AAPC ONLINE
References
Available upon request