Summary
Overview
Work History
Education
Skills
Timeline
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Shaniya Bishop

Chesapeake,VA

Summary

Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed at Privilege Restaurant. Proven ability to enhance guest engagement and resolve issues effectively, ensuring loyalty. Experienced in cash handling and team collaboration, consistently delivering positive outcomes in high-pressure environments.

Overview

4
4
years of professional experience

Work History

Server

Privilege Restaurant
03.2024 - 07.2025
  • Delivered exceptional customer service, ensuring a positive dining experience for guests.
  • Managed table assignments efficiently, optimizing seating arrangements during peak hours.
  • Collaborated with kitchen staff to ensure timely food preparation and delivery.
  • Maintained cleanliness and organization of dining areas, adhering to health standards.
  • Resolved customer complaints promptly, ensuring retention and loyalty through effective communication skills.

Care Provider

Public Partnerships LLC
01.2023 - 03.2025
  • Developed personalized care plans to meet individual needs and preferences.
  • Assisted clients with daily living activities, ensuring comfort and safety.
  • Monitored client health and reported changes to healthcare professionals.
  • Provided companionship and emotional support to enhance client well-being.
  • Collaborated with family members to maintain effective communication regarding care progress.

Sales Associate

Foot Locker
06.2021 - 11.2023
  • Assisted customers in product selection, enhancing overall shopping experience.
  • Maintained knowledge of current promotions and sales to inform customer decisions.
  • Processed transactions accurately using point-of-sale systems to ensure smooth checkout.
  • Collaborated with team members to restock shelves and maintain visual merchandising standards.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Education

Criminal Justice

Virginia Commonwealth University
Richmond, VA

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Customer service
  • Cleanliness standards
  • Team collaboration
  • Sales expertise
  • Supply restocking
  • Quality control
  • Emotional support
  • Companionship skills
  • Personal care
  • Stress reduction techniques
  • Time management
  • Problem-solving skills
  • Goal oriented
  • Money handling
  • Verbal/written communication

Timeline

Server

Privilege Restaurant
03.2024 - 07.2025

Care Provider

Public Partnerships LLC
01.2023 - 03.2025

Sales Associate

Foot Locker
06.2021 - 11.2023

Criminal Justice

Virginia Commonwealth University

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