Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Shaniya Brown

Myrtle Beach,South Carolina

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Customer Service Representative

The Southern Bank
11.2025 - Current
  • Maintained high-level customer service, enhancing customer satisfaction and driving credit sales.
  • Handled customer inquiries through video and phone calls to provide assistance.
  • Managed transactions for deposits, loans, and payments, ensuring accuracy and compliance.
  • Balanced automated teller machine, overseeing substantial funds to maintain operational integrity.

Area Sales Manager

Ulta Beauty
09.2022 - 11.2025
  • Online – Phone/ Video Calls: Customer Service
  • Managed event logistics for product demonstrations, achieving top sales goals in district.
  • Hosted Monthly Children Celebrations
  • Cultivated client and vendor relationships to enhance collaboration and drive revenue.
  • Processed employee payroll accurately

Travel Sales Agent

Monster Reservation Group Time Share
04.2022 - 09.2022
  • Managed phone call sales and provided customer service to enhance client satisfaction
  • Delivered engaging presentations to diverse audiences to promote travel packages and services
  • Booked Children's Trip locations
  • Assisted clients in selecting travel packages and accommodations.
  • Processed reservations and maintained accurate booking records.
  • Provided exceptional customer service throughout the sales process.

Education

High School Diploma -

Socastee High School
Myrtle Beach, SC
01-2015

Horry Georgetown Technical College
Myrtle Beach, SC

Skills

  • Leadership
  • Detailed oriented - Written Communtication
  • Ability to Multitask
  • Scheduling
  • Customer feedback analysis
  • Data analysis

Timeline

Customer Service Representative

The Southern Bank
11.2025 - Current

Area Sales Manager

Ulta Beauty
09.2022 - 11.2025

Travel Sales Agent

Monster Reservation Group Time Share
04.2022 - 09.2022

Horry Georgetown Technical College

High School Diploma -

Socastee High School