Shaniya Jiles
Springfield,MA
Summary
Detail-oriented Automotive Service Professional with 4 years of experience in fast-paced oil change settings. Skilled in servicing foreign and domestic vehicles, executing oil changes, fluid services, and preventive maintenance while ensuring high standards of safety and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Lead Technician / Lube Technician
Take 5 Oil Change
Charlotte, USA
01.2022 - 05.2026
- Thrived in a high-volume, fast-paced drive-thru oil change shop where speed, accuracy, communication, and safety were essential to daily operations.
- Performed oil and oil filter changes and completed multi-point basic maintenance services using proper hand tools and established service procedures.
- Engine oil & oil filter changes
- Fluid checks and top-offs
- Checked and topped off essential vehicle fluids, ensuring optimal lubrication and protection of engine and drivetrain systems.
- Cabin air filter replacement
- Replaced engine air filters and cabin air filters on a wide range of foreign and domestic vehicles, identifying correct filter locations and installation procedures.
- Fuel filter replacement
- Completed basic services including coolant exchanges, fuel filter replacement, differential fluid service, wiper blade installation, and other filter services.
- Adhered to shop safety protocols, promoting a safe working environment for team and customers.
- Followed proper shop safety protocols, including safe vehicle positioning, tool handling, communication between upper and lower bay technicians, housekeeping, and hazard awareness.
- Recommended products and preventive maintenance services based on vehicle condition.
Package Handler
UPS
Charlotte, USA
- Managed handling, sorting, scanning, stacking, and loading of packages while ensuring compliance with safety and proper-lifting procedures.
- Handled, sorted, scanned, stacked, and loaded packages while following company safety and proper-lifting procedures.
- Minimized package damage through meticulous handling, organized workflow, and strict adherence to safety protocols.
Truck Driver Assistant
Performance Food Group Co.
Springfield, USA
- Unloaded 80-100 cases of frozen food products per route stop from 18-wheel truck using two-wheel dolly, ensuring timely delivery.
- Delivered products to multiple commercial locations, maintaining safety and efficiency in physically demanding, time-sensitive environment.
- Assisted drivers with loading and unloading food products at various locations.
- Maintained cleanliness and organization in the truck and loading area.
- Provided support in inventory checks and product counts before deliveries.
Education
Automotive Technology
Porter And Chester Institute
Springfield , MA 08.2026 - 09.2026
High School Equivalency / GED -
Springfield, MACertified Lube Technician -
Skills
- High-volume service management
- Preventive maintenance
- Coolant exchanges
- Differential fluid service
- Engine air filter replacement
- Foreign & domestic vehicle familiarity
- Precision tool operation
- Customer service & product recommendations
Core Automotive Skills
- Fast-paced drive-thru oil change operations
- Engine air filter replacement
- Foreign & domestic vehicle familiarity
- Coolant exchanges
- Differential fluid service
- Hand and shop tool use
- Customer service & product recommendations
Timeline
Automotive Technology
Porter And Chester Institute
08.2026 - 09.2026
Lead Technician / Lube Technician
Take 5 Oil Change
01.2022 - 05.2026
Truck Driver Assistant
Performance Food Group Co.
Package Handler
UPS