Summary
Overview
Work History
Education
Skills
Timeline
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Shaniya Lang

Mobile,AL

Summary

Dynamic Shift Supervisor at CVS Pharmacy with expertise in cash handling and employee training. Proven ability to enhance team productivity and deliver exceptional customer service. Recognized for maintaining accuracy in financial transactions and fostering a positive work environment through strong communication and leadership skills. Committed to achieving optimal outcomes in fast-paced settings.

Overview

4
4
years of professional experience

Work History

Shift Supervisor

CVS Pharmacy
01.2025 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Responded to and resolved customer questions and concerns.
  • Completed cash and credit card transactions accurately using POS software.
  • Enhanced team productivity by implementing efficient shift scheduling and task delegation.

Sales Associate

Dillards Department Store
02.2024 - 12.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Patient Care Assistant

USA Health University Hospital
08.2021 - 12.2023
  • Assisted nurses with daily patient care tasks, ensuring timely and efficient medical support.
  • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
  • Demonstrated strong teamwork skills by collaborating effectively with colleagues and other healthcare professionals to achieve optimal patient outcomes.
  • Promoted a positive patient experience by actively listening and empathizing with their needs and emotions.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Enhanced patient comfort by providing compassionate and attentive care.

Education

Associate of Applied Science - Process Technology

Remington College
Mobile, AL
07-2026

High School Diploma -

Accel Acadmey
Mobile, AL
05-2021

Skills

  • Cash handling
  • Employee training
  • Workplace safety
  • Staff management
  • Customer-oriented
  • Cash handling expertise
  • Positive attitude
  • Strong verbal and written communication
  • Customer service management

Timeline

Shift Supervisor

CVS Pharmacy
01.2025 - Current

Sales Associate

Dillards Department Store
02.2024 - 12.2024

Patient Care Assistant

USA Health University Hospital
08.2021 - 12.2023

Associate of Applied Science - Process Technology

Remington College

High School Diploma -

Accel Acadmey

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Shaniya Lang