Shaniyah grant
freeport,New York
Summary
Dynamic associate at Your Sweets Granted Bakery, adept in customer service and project management. Successfully enhanced customer satisfaction through a new service program and streamlined storage organization. Proven ability in quality assurance and creative thinking, ensuring personalized cake orders meet client specifications while fostering effective team collaboration.
Overview
2
2
years of professional experience
Work History
Associate
Your sweets granted bakery
freeport, New York
01.2023 - 03.2025
- Streamlined storage organization for optimal space utilization and accessibility of production items.
- Personalized cakes with custom inscriptions and decorations according to client requests.
- Processed custom cake and bakery orders, accurately documenting all specifications.
- Managed customer service operations, resolving complaints and enhancing satisfaction with products.
- Developed and executed a new customer service program, boosting overall customer satisfaction levels.
Education
Some College (No Degree) - Liberal Arts
Nassau Community College
Garden City, NYSkills
- Customer service
- Project management
- Quality assurance
- Team collaboration
- Data entry
- Communication skills
- Speech writing
- Creative thinking
- public speaking
Languages
English
Native/ Bilingual
ASL
Limited
References
References available upon request.
Timeline
Associate
Your sweets granted bakery
01.2023 - 03.2025
Some College (No Degree) - Liberal Arts
Nassau Community College
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