Shaniyah Greenlee
Belton,TX
Summary
Hardworking crew member boasts solid understanding of operational practices and safety standards. Capably comprehends and follows detailed instructions to complete work tasks. Contributes to overall team success with field knowledge and dedication to going beyond to properly complete tasks.
Exemplary Crew Member offers dynamic client engagement, food safety and inventory restocking. Can-do attitude toward completing tasks, exceeding expectations and maintaining satisfaction.
Reliable fast food worker experienced in basic food and beverage preparation. Maintains clean, tidy spaces to entice customers and encourage business. Always ready to help team members and assist customers.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Outgoing student pursuing flexible part-time employment with weekend and evening shift options.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
3
3
years of professional experience
Work History
Crew Member
Raising Cane's Restaurants
Lewisville, Texas
01.2022 - 08.2024
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Adhered to health department regulations regarding food handling procedures.
- Resolved customer complaints in a professional manner.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Informed customers about daily specials in an engaging manner.
- Checked expiration dates on all products before serving them to customers.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Educated customers on menu items, product ingredients and nutritional values.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Maintained an organized work area to ensure efficient operations.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Restocked kitchen supplies including food products and utensils.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Drove team success by quickly completing assigned tasks.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Restocked napkins, condiments and utensils at self-service areas during slow periods.
Worker
Spring Creek Barbecue
Lewisville, TX
05.2022 - 11.2022
- Performed regular maintenance tasks such as cleaning equipment, checking supplies, and ensuring proper operation of machinery.
- Communicated regularly with supervisors regarding progress of projects and completed tasks.
- Developed and implemented safety protocols to ensure compliance with health and safety regulations.
- Established professional working relationships with staff from various levels.
- Developed positive customer relationships through friendly greeting and excellent service.
- Upheld high standards of productivity and quality in operations.
- Built and maintained working relationships with peers and upper management.
- Addressed customer needs, responding to specific requests.
- Worked hard to learn required tasks quickly to maximize performance.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Participated in regular training sessions to improve product knowledge and service skills.
- Provided customer service by responding to inquiries, resolving complaints, and addressing issues in a timely manner.
Education
High School Diploma -
Lewisville High School
Lewisville, TX06-2024
Bachelor of Science - Nursing
University of Mary Hardin-Baylor
Belton, TXSkills
- Drive-Thru Operations
- Beverage Preparation
- Customer Service
- Food Running
- Inventory Restocking
- Safe Food Handling
- Order Management
- Food Preparation
- Customer Engagement
- Cleaning
- Creativity and Innovation
- Cash Handling
- Flexible Schedule
- Problem-Solving
- Store Opening and Closing
- Initiative and Self-Motivation
- Heavy Lifting
- Ordering Procedures
- Machine Operations
- Safety
- Teamwork and Collaboration
- Company standards
- Safety awareness
- Integrity and Honesty
- Taking Orders
- Crew Leadership
Timeline
Worker
Spring Creek Barbecue
05.2022 - 11.2022
Crew Member
Raising Cane's Restaurants
01.2022 - 08.2024
High School Diploma -
Lewisville High School
Bachelor of Science - Nursing
University of Mary Hardin-Baylor