Summary
Overview
Work History
Education
Skills
Volunteering
Timeline
Generic

Shani'Yah Matthews-Monroe

Columbia,SC

Summary

As a University of South Carolina student pursuing a path in the medical field, I bring a rich background in customer service, embodying a collaborative team spirit. My profound passion for assisting others is evident through my extensive experience in academic tutoring for children. Engaging actively in campus extracurriculars, I contribute to fostering unity among minorities, while also playing a role in relationship-building and event planning on campus. I thoroughly enjoy working with people and am genuinely enthusiastic about getting to know new individuals.

Overview

5
5
years of professional experience

Work History

Tutor

AC Flora High School
08.2021 - 04.2022
  • Assisting students in studying for the SAT, ACT, and any other upcoming tests or quizzes students may have
  • Teaching them strategies that will allow them to effectively take notes and retain information.
  • Increased student comprehension by utilizing personalized teaching methods and adapting to individual learning styles.
  • Collaborated with fellow tutors to develop effective strategies for addressing diverse student needs and abilities.
  • Promoted critical thinking skills through engaging activities and consistent reinforcement of complex concepts.

Cashier/Customer Service

Taco Bell
07.2020 - 01.2021
  • Assisted in training new hires on menu items, computer systems, company standards, and expectations
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Answered product questions using knowledge of sales and store promotions.

Tutor

Baumholder High School
08.2017 - 06.2020
  • Tutored 6th, 7th, 8th, and 9th graders in various subjects, while enhancing communication and active listening capabilities.
  • Used flashcards and other techniques to test and improve memory through practiced information retrieval.
  • Worked closely with students on specific class struggles, closely reviewing materials and assignments to offer targeted help.
  • Facilitated small group and one-on-one tutoring sessions focusing on academic subject areas.

Education

Bachelor of Science - Biology

University of South Carolina-Columbia
Columbia, SC
05.2026

Skills

  • Customer Service
  • Money Handling
  • Problem Solving
  • Time Management
  • Adaptability
  • Analytical and Critical Thinking

Volunteering

Volunteering has been an integral part of my life, and one of the most impactful experiences was during Hurricane Dorian in 2019. Alongside a dedicated group, I played a pivotal role in collecting and donating essential items to the victims and contributing to the relief efforts. The sense of unity and the ability to make a tangible difference in the lives of those affected left an indelible mark on me. Additionally, my commitment to service extends to participating in Service Saturdays with the MAPP program at the University of South Carolina. Engaging in various community service projects through this program has allowed me to further cultivate a spirit of giving back and has been an enriching part of my university experience.

Timeline

Tutor

AC Flora High School
08.2021 - 04.2022

Cashier/Customer Service

Taco Bell
07.2020 - 01.2021

Tutor

Baumholder High School
08.2017 - 06.2020

Bachelor of Science - Biology

University of South Carolina-Columbia
Shani'Yah Matthews-Monroe