SHANIYAH SANDERS
CLEVELAND,MS
Summary
Dynamic Claims Representative with a proven track record at GEICO, adept at identifying fraudulent claims and enhancing operational efficiency. Skilled in risk assessment and effective communication, I have successfully resolved disputes while mentoring new hires, contributing to a high-performing team. Committed to maintaining compliance and delivering exceptional customer service.
Overview
4
4
years of professional experience
Work History
Claims Representative
ALL STATE
04.2024 - Current
- Worked productively in fast-moving work environment to process large volumes of claims.
- Followed up with customers on unresolved issues.
- Maintained compliance with industry regulations by adhering to established procedures and guidelines in claims handling.
- Enhanced claim processing efficiency by streamlining workflows and implementing best practices.
- Minimized financial losses by identifying fraudulent claims through thorough analysis and investigation.
- Conducted detailed assessments of claims documents, ensuring accuracy and completeness before submission for approval.
Auto Claims Representative
GEICO
01.2022 - Current
- Identified fraudulent claims through thorough analysis, protecting company resources from unnecessary payouts.
- Resolved disputes between insurance carriers through effective negotiation strategies that minimized legal involvement.
- Demonstrated adaptability by adjusting quickly to changes in systems or procedures within the organization.
- Mentored new hires in the claims department, contributing to a well-trained and efficient workforce.
- Participated in ongoing training sessions to stay current on industry trends and best practices for handling claims efficiently.
- Managed multiple claims simultaneously while maintaining organization and attention to detail.
Education
EAST SIDE HIGH SCHOOL
Cleveland, MSSkills
- Billing
- Time management
- Insurance claims review
- Risk assessment
- Multi-line phon
- Damage mitigation
- Insurance regulations
- Claims investigations
- Teamwork
- Attention to detail
- Problem-solving abilitie
- Reliability
- Excellent communication
- Problem-solving
- Customer service
- Teamwork and collaboration
- Critical thinking
- Active listening
- Team collaboration
- Organizational skills
- Claims investigation
Timeline
Claims Representative
ALL STATE
04.2024 - Current
Auto Claims Representative
GEICO
01.2022 - Current
EAST SIDE HIGH SCHOOL
Similar Profiles
IEASHA TORRESIEASHA TORRES
Support Express FNOL Associate II at All StateSupport Express FNOL Associate II at All State
Alejandro FragosoAlejandro Fragoso
Sales Coordinator at All StateSales Coordinator at All State
Franklyn GipplehFranklyn Gippleh
Claims Analyst Intern at All StateClaims Analyst Intern at All State
Patrick LeePatrick Lee
Biology 1 Teacher & High School Defensive Backs Football Coach at Cleveland Central High SchoolBiology 1 Teacher & High School Defensive Backs Football Coach at Cleveland Central High School
Annyce R. IngramAnnyce R. Ingram
Associate Support Center Specialist at TegriaAssociate Support Center Specialist at Tegria