Shankar Kamal N R

· Oversee daily restaurant operations, ensuring high standards of food quality, customer service, and cleanliness

· Lead, train, and supervise staff to improve performance and service efficiency

· Manage scheduling, labor costs, and inventory to optimize profitability

· Handle customer concerns professionally to ensure satisfaction and retention

· Implement operational procedures and staff training programs

· Monitor sales performance and adjust strategies to meet targets

· Coordinate front and back of house operations

· Ensure compliance with health and safety regulations

· Lead daily restaurant operations including staff management and shift coordination

· Managed hiring, onboarding, and training of staff

· Optimized staff scheduling and labor costs

· Maintained food quality and consistency standards

· Handled customer feedback and service recovery

· Managed inventory and vendor negotiations

· Ensured compliance with BASSET and food safety standards

· Handled financial reporting and cash reconciliation

· Executed marketing initiatives to increase revenue

Handing 30 Acres of Entire Port Area Including CFS, Container Terminal, Warehouse Etc. • End to end organization of sales events, business meetings, conferences & Event Management • Provide support to Government Officials Like Indian Customs, Police Department, Indian Navy Tamilnadu Maritime Board Etc. • Preparation of MIS monthly for all Administration and Facilities management operations • Follow up with contractors pertaining to closure of works as per the schedule and invoicing. Proficient in procurement and work order supervision • • Supervision of security, housekeeping and cafeteria services issuance of stationery and consumables • Scrutiny of bills fumished by various vendors, produce the same for the approval and submitting to the accounts section for payment. • Vendor Administration Evaluation of existing vendors and development of new vendors to continuously improve quality and reliability. Also, to participate in negotiation and finalization of Contracts Rates, timely release of Purchase Orders and payments • Ensured safety and security of employees at workplace by implementing physical security policy of the company. Responsible for Compliances related to E-Waste and Physical Security policies. • • Process established for installation and monitoring of CCTV surveillance and Access card system. Conducted Regular training sessions to Security and Housekeeping teams. • • Monitored closely the budget for administration and capital purchases for all locations. Cost monitoring done through monthly dashboards.

• Prepared and organized paperwork and other materials as needed for meetings, conferences, travel arrangements and expenses reports. • Maintained office scheduling and event calendars. 11/2016 – 03/2022 • Composed, typed, and distributed meeting agendas and minutes, routine correspondences and reports. • Set up and handle incoming mail and office filing systems. • Collected and coordinated the flow of internal and external information. • Booking rooms and conference facilities for CEO. • Arranging both in-house and external events. Ensuring that there is no slippage in his meetings/ calls schedule. • Booking Tickets for the CEO's travel • Personal files maintenance for each staff • Travel management cab & ticket booking Visa Processing through Travel Agents • Timely communication of important notices / calls to the CEO. • Sorting and distributing Incoming post and organizing and sending outgoing post. • Manage incoming calls from clients and other business areas (operator assistance). • Handling courier for the entire building for both official and personal purpose. • Email handling for administration purpose from various departments within the company • Conference arrangement via call conferencing or conference room allocation

Ensure smooth operations of Front Office, Facility and Admin related activities. • Handling all incoming & outgoing correspondence (Courier Desk) • Verification & processing of vendor invoices for accounts payable (Pan India) • General upkeep of the office & Supervision of housekeeping • Monitoring Material Movement activates, collating data and generating reports. • Follow up with vendors pertaining to closure of works as per the scheduled and processing of invoice. • Handling Repairs & Maintenance, Diesel Reconciliation, Store supervision and issuance of stationery and consumable

Front desk operations. • Arranging travel and accommodations for the employees • Vendor invoice & payment management

• Management of all incoming / outgoing correspondence • Coordinate interviews • General Housekeeping, Pantry & Office supervision • Schedule meetings and appointments as directed by the board of directors

Handling Petty Cash • Preparing Bills payable & receivable Entries • Book Keeping Management financial year wise