Compassionate marketing leader with expertise in customer service and community outreach. Developed impactful programs that improve service delivery in nursing homes, hospice facilities, and homeless outreach initiatives, fostering care-focused environments. Experience in hospitality and catering, committed to enhancing support for vulnerable populations.
Overview
37
37
years of professional experience
Work History
Self Employed
Independent Event & Hospitality
02.2022 - Current
Provided specialty baked goods for private events and local restaurants.
Coordinated small catered gatherings and social events.
Managed client requests, ordering, and delivery logistics.
Cultivated customer loyalty through consistent engagement.
Account Executive
Southern Home Health
07.2019 - 02.2022
Expanded active accounts while ensuring quality resident, staff, and senior care.
Coordinated patient assessments and care, facilitating communication among physicians and administrative support staff.
Assisted executive team and collaborated with staff and resident families to enhance communication and support.
Assured compliance with Federal, State, Medicare and facility regulatory guidelines.
Account Executive, Sales and Marketing
CIMA Hospice
01.2017 - 01.2019
Led targeted marketing initiatives that drove account growth.
Scheduled assessments and communicated physician orders with staff to ensure premium patient care.
Conducted home visits with nursing staff to provide personal support to families during challenging times.
Facilitated hospice order delivery to ensure timely patient care.
Onstage Hair Design
01.2005 - 01.2010
Supported the launch of two new salon locations; helped coordinate remodels, grand openings, marketing events, and client experience initiatives while contributing to overall business operations.
Managed daily operations of family-owned business
Entertainment Hospitality Coordinator
SK Productions
Beaumont, TX
01.1989 - 01.2008
Coordinated travel, lodging, meals, and schedules for artists and VIP talent, enhancing event experiences.
Provided seamless support for performers from arrival to departure, ensuring successful engagements.