Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shanna Anderson

Magna,UT

Summary

Dedicated Member Services Support Specialist with a strong focus on customer service, problem-solving, and attention to detail. Proven ability to manage complex tasks and support services effectively.

Overview

9
9
years of professional experience

Work History

Member Services Support Specialist

DMBA
Salt Lake City, UT
02.2017 - Current

Processed enrollment-related tasks since February 2020. Assisted with coordination of benefits and managed death payouts. Handled all retiree forms and reports. Processed all Kaiser-related forms.

Education

High School Diploma -

Cyprus High School
Magna, UT
06-1999

Skills

  • Customer service
  • Data entry
  • Problem-solving
  • Organizational skills
  • Attention to detail
  • Friendly and patient
  • Highly professional
  • Collaborative team player
  • Active listening
  • Customer service expert
  • Support services

Timeline

Member Services Support Specialist

DMBA
02.2017 - Current

High School Diploma -

Cyprus High School

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Shanna Anderson