Shanna Fluker

▪ Obtaining medical histories ▪ Educate patients on treatment procedures ▪ Preparing patients for examinations ▪ Assisting the physician during examinations/procedures ▪ Collecting and preparing laboratory specimens ▪ Performing basic laboratory tests, (Urinalysis, U-preg, Glucose, Strep, and Flu) ▪ Preparing and administering medications, by oral or injections as directed by the provider ▪ Transmitting prescription refills as directed ▪ Daily Tasks ▪ ECG ▪ Computer applications: IDX, EHR, Phreesia ▪ Answering telephones ▪ Scheduling appointments ▪ Assist with the training of new employee

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Cultivated warm relationships with regular customers.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
• Built strong relationships with clients to deliver emotional support and companionship.
• Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
• Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
• Managed household chores efficiently, enabling clients to enjoy a clean living space without added stress or physical strain.