Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shanna James

St Louis,MO

Summary

Dedicated Lead Teacher with expertise in lesson planning, classroom management, and parent communication. Proven ability to mentor new teachers and foster a positive learning environment, enhancing student engagement and academic progress.

Overview

6
6
years of professional experience

Work History

Lead Teacher

A generation chosen preschool
St Louis, Missouri
10.2018 - 03.2025
  • Supervised classroom activities to foster a supportive and positive learning environment.
  • Designed lesson plans that engaged students and addressed diverse learning styles.
  • Mentored new teachers on curriculum implementation and effective classroom management.
  • Collaborated with parents to support and track children's educational progress.

Customer Service Representative

Verizon
St Louis, Missouri
12.2023 - 01.2024
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Resolved product and service issues through effective communication.
  • Managed customer accounts using internal systems and databases.

Education

Associate of Arts - Child Development

St.louis Community College
St Louis, MO
12-2025

Skills

  • Lesson planning
  • Classroom management
  • Child assessment
  • Curriculum development
  • Parent communication
  • Team collaboration
  • Conflict resolution

Timeline

Customer Service Representative

Verizon
12.2023 - 01.2024

Lead Teacher

A generation chosen preschool
10.2018 - 03.2025

Associate of Arts - Child Development

St.louis Community College
Shanna James