Shanna Jenkins
Atlas Healthcare Partners
Tucson,AZ
21
years of professional experience
Experienced with healthcare procedures and patient assistance. Utilizes strong organizational skills to maintain efficient office operations and support patient care. Knowledge of medical terminology and clinical protocols ensures smooth coordination and effective patient communication.
Work History
Medical Assistant
3 Years 2 Months- Prepared OR rooms for procedures, ensuring sterile environment and readiness for surgical team
- Vitals and urine collection for HCG or drug use testing
- Shaved surgical site before procedures
- Assistance if needed with CHG wipes
- Applying compression stockings
- Assisted team with cleaning and stocking tasks
- Maintained control logs for temperature, humidity, and negative and positive pressures.
Patient Care Technician, Pre-Op
10 Months- Prepared and turned over rooms for patient readiness.
- Shaving surgical area site
- Prepared surgical site by shaving hair to ensure cleanliness and sterility before procedures.
- Provided assistance with CHG application to ensure proper skin preparation for surgical procedures.
- Applying compression stockings
- Assisted team members with various tasks to maintain workflow, including cleaning and resupplying materials.
Patient Care Technician, GI Lab
3 Years 7 Months- Works in tandem with physicians and nurses during examinations, procedures, and other processes related to direct patient care
- Delivered high-quality patient care across multiple hospital units, including ER, ICU, and OR
- Cared for and sanitized high-value technical equipment and sterile supplies used in GI Lab procedures.
- Assists with procedures pertaining to the esophagus, stomach, and small and large intestine
- Cleaned and prepared rooms between procedures to minimize turnover time.
- Prepared adult and pediatric patients for outpatient and inpatient procedures by ensuring proper documentation and readiness.
- Keeps detailed records and documentation of scope care and patient care activities; tracks vitals and observations on assigned patients
- Identified and managed patient specimens by following protocols for collection and handling.
Medical Assistant Supervisor
1 Year- Facilitated communication between medical providers and patients to enhance service delivery
- Ensuring appropriate billing codes and compliance with HIPAA guidelines.
- Code ICD 10 for billing purposes and reconcile missing charge report
- Led staff meetings and managed office time efficiency while implementing HIPAA guidelines
- Addressed patient complaints and inquiries to maintain office integrity. to ensure office integrity
Front Office Medical Assistant
1 Year- Document phone calls and route tasks to medical staff, ensuring timely responses
- Verify medical insurance information, collect copays, and accurately record payment transactions to streamline billing processes
- Notify patients and insurance companies of outstanding balances to facilitate prompt payments
Clinical Medical Assistant
4 Years- Documented patient information in electronic medical records and paper charts to ensure accurate medical history and continuity of care
- Processed prior authorizations and managed patient referrals to ensure timely access to care.
- Labs: phlebotomy, HCG, urine dips and cultures, h.pylori breath test
- Labs: phlebotomy, HCG, urine dips and cultures, H. pylori breath test
- Assisted with wound care, performed ear lavage, conducted spirometry, and administered EKGs to support patient health assessments and interventions
Inclusion Paraprofessional
6 Years- Collaborated with children with special needs, teachers, families, nurses, and therapists to create supportive learning environments
- Supported children with moderate to severe developmental, emotional, and medical conditions to enhance their daily functioning and well-being
- Learned diagnosis and strengths of students to support academic, social, and emotional growth
- Implemented Individual Education Plans to facilitate children's adaptation to activities of daily living and improve mobility
Education
Basic Life Support Certification
Medical Assistant Certification
- Honor Graduate; as a working student
- GPA: 3.84 GPA
Skills
Medical experience
Patient education
Patient comfort
Patient documentation
Crisis management
Patient comfort
Builds healthy working relationships with peers to solve problems and meet goals
Timeline
Medical Assistant
Atlas Healthcare Partners
02.2023 - 04.2026Read More
Patient Care Technician, Pre-Op
Tucson Medical Center
02.2022 - 12.2022Read More
Patient Care Technician, GI Lab
Tucson Medical Center
06.2018 - 01.2022Read More
Medical Assistant Supervisor
Arizona Community Physicians
01.2016 - 01.2017Read More
Front Office Medical Assistant
Arizona Community Physicians
01.2015 - 01.2016Read More
Clinical Medical Assistant
Arizona Community Physicians
01.2011 - 01.2015Read More
Inclusion Paraprofessional
Cottonwood Elementary School
01.2005 - 01.2011Read More
Pima Medical Institute
Medical Assistant Certification
Read More
American Red Cross
Basic Life Support Certification
Read More