Summary
Overview
Work History
Education
Skills
Timeline
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Shanna Kienzler

Martinsville,IN

Summary

Offering 20 years of experience with optimistic and charismatic personality. Organized, proactive and punctual with team-oriented mentality. Highly-motivated with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

27
27
years of professional experience

Work History

Owner

Here She Glows Aesthetics
Martinsville, IN
04.2021 - Current
  • Performed waxing services on clients including eyebrows, lip, chin, and full face.
  • Kept detailed records of client visits, treatments performed, and product purchases.
  • Eliminated or reduced appearance of fine lines and spots with appropriate products.
  • Offered lash application, warm stone massage and brow and eyelash tinting services.
  • Promoted skincare products to patients according to specific needs, boosting overall revenue.

Bartender

Applebee's Grill + Bar
Indianapolis, IN
07.2016 - 04.2021
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.
  • Greeted customers and provided excellent customer service.
  • Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Made friendly conversation with customers to provide enjoyable bar experience.

Administrative Assistant

Squealers BBQ
Indianapolis, IN
09.2010 - 07.2016
  • Monitored office services mailbox for business support needs and requests.
  • Answered phone calls and welcomed visitors to office.
  • Greeted visitors in a professional manner and provided assistance as needed.
  • Assisted organizational efforts by filing, entering data and answering phones.
  • Assisted with filing, photocopying, scanning, and other administrative duties.
  • Completed day-to-day duties accurately and efficiently.

Promotional Model

City Beverage
Fort Wayne, IN
01.1997 - 08.2008
  • Assisted in setting up promotional booths and displays.
  • Maintained a professional demeanor while interacting with customers at all times.
  • Provided customers with samples and product demonstrations.
  • Monitored stock levels of promotional items throughout each event.
  • Set up and managed booths at trade shows and businesses.
  • Applied makeup to face and styled hair to enhance appearance.
  • Interacted with customers to promote products or services.
  • Attended promotional events such as trade shows, conventions and festivals.
  • Promoted products and services in television commercials, on film or in videos.
  • Dressed appropriately according to dress code requirements for each promotion.

Education

Esthetician - Esthetics

Harrold Beauty Academy
Avon, IN
03-2021

Some College (No Degree) - General Studies

Ivy Tech
Avon, IN

Some College (No Degree) - Administrative Assistance and Secretarial Science

Michiana College
Fort Wayne, IN

Skills

  • Business Management
  • Administrative Oversight
  • Human Resources
  • Customer Relations
  • Food Service
  • Beverage Preparation
  • Suggestive Selling
  • Trade Show Events
  • Display Setup
  • Engaging Personality
  • Setting up Booths
  • Cash Counting

Timeline

Owner

Here She Glows Aesthetics
04.2021 - Current

Bartender

Applebee's Grill + Bar
07.2016 - 04.2021

Administrative Assistant

Squealers BBQ
09.2010 - 07.2016

Promotional Model

City Beverage
01.1997 - 08.2008

Esthetician - Esthetics

Harrold Beauty Academy

Some College (No Degree) - General Studies

Ivy Tech

Some College (No Degree) - Administrative Assistance and Secretarial Science

Michiana College

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Shanna Kienzler