Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shanna Neal

Dry Ridge,Kentucky

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

16
16
years of professional experience

Work History

Grant County Jail

Kellwell
Dry Ridge, KY
09.2023 - 01.2024
  • Supervised staff in maintaining order within the jail facility, enforcing rules and regulations, and providing services to inmates.
  • Oversaw daily operations of the kitchen including meal preparation, cooking methods, portion sizes and plate presentation.
  • Performed weekly inventories of food items stored in refrigerators or freezers.
  • Trained new kitchen staff on proper food handling techniques and safety regulations.
  • Supervised food production processes ensuring high quality standards were met throughout each stage of preparation.
  • Developed and implemented kitchen policies, procedures and quality standards.
  • Oversaw meal preparation and monitored food handling to encourage safety.
  • Oversaw food preparation, production and presentation according to quality standards.
  • Created weekly schedules for kitchen staff members based on anticipated business volume.
  • Inspected equipment regularly to identify necessary repairs or replacements.
  • Maintained accurate records of food costs, labor costs, waste management and other related expenses.
  • Maintained budgeted food costs using tools within inventory management system.
  • Ensured compliance with all applicable local, state and federal laws governing food service operations.
  • Analyzed financial data including sales reports, budgeting information and cost analysis reports to make operational decisions.
  • Provided feedback during tasting sessions to help refine existing dishes or develop new ones.
  • Trained new employees to perform duties.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
  • Delegated work to staff, setting priorities and goals.

Community Support Worker

KellwellNorthKey
Dry Ridge, KY
05.2020 - 10.2023
  • Participated in team meetings, providing input regarding client care plans.
  • Provided support to individuals with disabilities in activities of daily living.
  • Supported individuals with facility-based planned activities in home and community settings.
  • Facilitated recreational activities that encouraged socialization and skill development.
  • Developed individualized plans for clients and monitored progress towards goals.
  • Supervised community outings, enabling clients to achieve maximum personal independence.
  • Followed and evaluated individualized support care plans to increase personal development.
  • Maintained accurate records and documented client data in company databases.
  • Developed appropriate treatment plans focusing on each individual's needs.
  • Assisted in developing life skills such as budgeting, cooking, cleaning, job searching.
  • Established behavioral modification goals and assessed progress toward goals.

Owner/Operator Truck Driver

David and Shanna trucking
Dry Ridge, Kentucky
07.2022 - 06.2023
  • Communicated with customers regarding delivery times and location details.
  • Operated commercial truck to transport goods and materials over long distances.
  • Processed shipment documents neatly and efficiently for each load.
  • Provided top product shipment delivery quality control, eliminating downtime, and maximizing revenue.
  • Delivered customer orders to homes and places of business within established time frames.
  • Prepared detailed reports outlining trip, vehicle and passenger details.
  • Followed regular schedule of pickups for individual customers and groups.
  • Assigned drivers to appropriate routes based on customer needs.
  • Scheduled loads according to priority and available equipment.
  • Monitored dispatch board and adjusted call priorities regularly based on caller needs.
  • Supervised driver dispatching, route planning and vehicle tracking for over [10] drivers.
  • Dispatched drivers to meet daily delivery needs for company customers.
  • Prepared daily work and run schedules.
  • Scheduled or dispatched workers, equipment or service vehicles to locations using radios or telephones.
  • Set schedules, implemented new policies, and worked with managers to optimize operational procedures and establish clear objectives.

Specialized Foster Parent

Necco
Florence, KY
09.2007 - 11.2018
  • Developed comprehensive client-driven case plan with short and long-term goals.
  • Supported the development of healthy life skills through positive reinforcement and guidance.
  • Developed individualized plans to meet each child's unique emotional and physical needs.
  • Established behavioral modification goals and assessed progress toward goals.
  • Provided compassionate, patient and understanding care to children in need of a safe home environment.
  • Assisted with daily needs such as meal preparation, hygiene, education and recreational activities.
  • Facilitated visits between foster children and birth families when appropriate.
  • Participated in ongoing training to maintain license and enhance knowledge of relevant mental health topics.

Education

Some College (No Degree) - Criminal Justice

Gateway Community And Technical College
Edgewood

Skills

  • Client Advocacy
  • Mental Health Support
  • Positive Reinforcement
  • Client Home Visits
  • Implementing Client Care Plans
  • Crisis Intervention
  • Life Skills Development
  • Fleet dispatching
  • Overseeing call loads
  • Workload Management
  • Route Planning and Adjustment
  • Staff Supervision
  • Menu development
  • Food Safety
  • Scheduling
  • Inventory Management
  • Cost controls
  • Productivity Improvement
  • Policy and Procedure Enforcement
  • Inventory Coordination
  • Health Code Compliance

Timeline

Grant County Jail

Kellwell
09.2023 - 01.2024

Owner/Operator Truck Driver

David and Shanna trucking
07.2022 - 06.2023

Community Support Worker

KellwellNorthKey
05.2020 - 10.2023

Specialized Foster Parent

Necco
09.2007 - 11.2018

Some College (No Degree) - Criminal Justice

Gateway Community And Technical College
Shanna Neal