Summary
Overview
Work History
Education
Skills
Timeline
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Shanna Price

Yukon,OK

Summary

Reliable Barista that quickly masters new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with proven track record of building client rapport.

Overview

3
3
years of professional experience

Work History

Barista

7Brew
North Little Rock, AR
08.2023 - 07.2024
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Repaired minor issues with equipment and handled troubleshooting tasks to keep coffee machines operational.
  • Trained new baristas on company policies and procedures regarding food handling safety standards.
  • Followed safety procedures while operating machinery such as grinders and espresso machines.

Host

U.S. Pizza
Cabot, AR
11.2022 - 10.2023
  • Served as point-of-contact for resolving guest complaints or special requests.
  • Took reservations over phone and in person.
  • Managed dining room layout to maximize efficiency of staff members.
  • Provided excellent customer service by anticipating customer needs.
  • Performed walk-throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Helped with the waiters/waitresses take out food, deal with money, take orders.

Server

Sonic
Cabot, AR
04.2021 - 08.2023
  • Followed health safety guidelines when preparing and serving food products.
  • Provided excellent customer service to ensure satisfaction.
  • Maintained records of transactions made during shift as required by law or company policy.

Education

High School Diploma -

Cabot High School
Cabot, AR
05-2023

Skills

  • Coffee expertise
  • Up-selling
  • Beverage Preparation
  • Food Preparation
  • Cash Handling
  • POS Systems
  • Menu Memorization
  • Food Running
  • Opening and closing duties
  • Espresso machine operation
  • Active listener
  • Conflict Mediation
  • Inventory Management
  • Team Leadership

Timeline

Barista

7Brew
08.2023 - 07.2024

Host

U.S. Pizza
11.2022 - 10.2023

Server

Sonic
04.2021 - 08.2023

High School Diploma -

Cabot High School

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Shanna Price