Summary
Work History
Education
Skills
Timeline
Generic

Shannaci Jones

Oklahoma City,OK

Summary

Dynamic and organized professional with a proven track record at Bob Moore Ford, excelling in appointment scheduling and customer service. Fast at managing multi-line phone systems and streamlining operations, I enhance efficiency while maintaining a professional demeanor. Strong communication skills complement my ability to handle data entry and documentation effectively.

Work History

Receptionist

Bob Moore Ford
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Answered central telephone system and directed calls accordingly.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Reached out to customers about open Recalls on vehicles and offered Mobile Service as the Mobile Service Coordinator

BDC Representative

Seth Wadley Ford

Carhop

Sonic

Cashier

Braums

Walmart Stocker

Walmart

Education

Diploma -

Westmoore High School
Moore, Ok

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Verbal and written communication
  • Appointment scheduling
  • Data inputting
  • Office administration
  • File management
  • Multi-line telephone operation
  • Professional demeanor
  • Calendar management
  • Documentation and reporting
  • Typing speed

Timeline

Receptionist

Bob Moore Ford

BDC Representative

Seth Wadley Ford

Carhop

Sonic

Cashier

Braums

Walmart Stocker

Walmart

Diploma -

Westmoore High School
Shannaci Jones