Summary
Overview
Work History
Education
Skills
Timeline
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SHANNAH BUNYAN

CRANE,TX

Summary

I am adaptable and organized, I thrive in fast-paced environments, ensuring seamless collaboration and positive outcomes for clients or team members! I am compassionate, dedicated and eager to tackle new challenges with dedication and enthusiasm! I'm equipped with strong problem-solving abilities with the willingness to learn.

Overview

5
5
years of professional experience

Work History

Inside Sales Representative

Austin Hose
12.2023 - 02.2025
  • Engaged with clients to identify needs and present tailored product solutions.
  • Collaborated with team members to develop sales strategies and improve outreach efforts.
  • Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
  • Managed friendly and professional customer interactions.
  • Maintained current knowledge of evolving changes in marketplace.
  • Negotiated prices, terms of sales and service agreements.

911 Emergency Dispatcher

Crane Police Dept
09.2022 - 11.2023
  • Operated multi-line phone systems to receive emergency calls and assess situations promptly.
  • Prioritized incoming emergencies by evaluating urgency and dispatching appropriate response units efficiently.
  • Collaborated with law enforcement, fire, and medical personnel to ensure seamless coordination of emergency responses.
  • Maintained high levels of situational awareness during emergency situations, allowing for quick adjustments and accurate updates to responding units as needed.
  • Handled challenging caller interactions professionally while remaining empathetic to individuals experiencing distress or panic during emergencies.
  • Promoted a professional work environment by adhering to strict confidentiality policies and maintaining sensitive information securely.
  • Read system maps and caller information, and documented details in system.

CNA, Float Pool

Medical Center Health System
03.2020 - 08.2022
  • Assisted nursing staff with daily tasks, adapting quickly to varying patient needs and environments.
  • Provided direct patient care in diverse settings, ensuring comfort and safety across multiple departments.
  • Improved patient safety by performing regular room checks to ensure a clean, hazard-free environment was maintained at all times.
  • Demonstrated flexibility and adaptability by seamlessly transitioning between various units within the hospital based on fluctuating staffing needs.
  • Provided emotional support to patients during difficult medical procedures or treatments, easing their anxiety and stress levels.

Education

High School Diploma -

Crane High School
Crane

Skills

  • Customer service
  • Attention to detail
  • Exceptional customer service
  • Cheerful and energetic
  • Organized and efficient
  • Email and phone etiquette
  • Adaptable
  • Positive reinforcement

Timeline

Inside Sales Representative

Austin Hose
12.2023 - 02.2025

911 Emergency Dispatcher

Crane Police Dept
09.2022 - 11.2023

CNA, Float Pool

Medical Center Health System
03.2020 - 08.2022

High School Diploma -

Crane High School

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