Shannakay Andrena Beckford
Mackinac Island
Summary
Results-driven Sales Representative Supervisor known for high productivity and efficiency in task completion. Specialize in customer relationship management, strategic sales planning, and team leadership. Excel in communication, problem-solving, and adaptability, using these soft skills to achieve sales targets and mentor junior representatives. Committed to driving sales growth through effective supervision and positive team dynamics.
Overview
6
6
years of professional experience
Work History
Sales Representative Supervisor
Mackinac Chocolate
Mackinac Island
04.2025 - Current
- Implemented incentive programs designed to motivate employees and improve overall productivity levels.
- Supervised the sales team to ensure that all targets were met.
- Created and maintained weekly reports on sales performance for management review.
- Provided guidance and support to the sales team by responding to inquiries from customers and resolving any issues related to products or services.
Busser
Snowbird Ski Resort
Snowbird
11.2024 - 04.2025
- Stocked ice buckets, water pitchers, wine glasses or other bar items as needed.
- Provided assistance to other bussers or waitstaff when needed.
- Greeted customers and answered questions about menu items.
- Inspected dining room furniture for cleanliness prior to seating guests.
- Provided quick and efficient clearing of tables between courses.
Laundry Attendant
Stein Eriksen Lodge
Park City
11.2022 - 04.2023
- Inspected linen for tears or stains and treated them accordingly.
- Followed safety regulations while operating machinery.
- Separated whites from colors during the sorting process.
- Performed routine maintenance tasks on washers, dryers and other related equipment.
- Monitored washing machine cycles to ensure proper treatment of fabrics.
Food Runner
Mission Point Resort, Mackinac Island MI
Mackinac Island
04.2019 - 09.2019
- Maintained supplies such as napkins, silverware, glassware and plates throughout shift.
- Checked all dishes before delivering them to ensure quality standards were met.
- Collaborated with management team on ways to improve service levels within the restaurant.
- Ensured that all orders were correct before leaving the kitchen area.
Education
Logistics & Supply Chain Management - Shipping
Caribbean Maritime University
Kingston Jamaica 07-2019
Skills
- Conflict resolution
- Team collaboration
- Problem identification
- Team building
- Project management
- Training and development
- Adaptability and flexibility
- Multitasking capacity
- Process improvement
- Time management
Timeline
Sales Representative Supervisor
Mackinac Chocolate
04.2025 - Current
Busser
Snowbird Ski Resort
11.2024 - 04.2025
Laundry Attendant
Stein Eriksen Lodge
11.2022 - 04.2023
Food Runner
Mission Point Resort, Mackinac Island MI
04.2019 - 09.2019
Logistics & Supply Chain Management - Shipping
Caribbean Maritime University