Shannen Robbins
Dominos's Pizza
8
years of professional experience
Dedicated customer service representative with proven skills in cash handling, office organization, and effective communication. Committed to ensuring work is done properly in a timely manner.
Work History
CSR, Sales
1 Year 10 Months- Assisted customers with order placements and inquiries, ensuring satisfaction and timely service.
- Managed cash register operations, accurately processing transactions and handling cash.
- Collaborated with team members to maintain clean and organized workstations for efficient service delivery.
- Monitored inventory levels and assisted in restocking supplies to support daily operations smoothly.
- Collaborated with team members to exceed sales targets and achieve company goals.
- Participated in ongoing training programs to stay current on industry trends, products, and best practices.
Kennel Technician
6 Months- Monitored animal health and behavior, ensuring proper care and comfort for all pets.
- Maintained cleanliness of kennel areas, adhering to safety and sanitation protocols.
- Administered medication and treatments as directed by veterinary staff, guaranteeing pet well-being.
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
- Supported seamless check-in and check-out process for pets, minimizing stress for animals and owners with efficient, caring service.
- Provided compassionate care for over 50 dogs and cats, ensuring their comfort and well-being during their stay.
Front Desk Receptionist
3 Months- Greeted members and guests, creating welcoming atmosphere to enhance customer experience.
- Managed multi-line phone system to efficiently handle calls and inquiries.
- Processed membership applications and payments, ensuring accuracy and compliance with company policies.
- Kept front desk and lobby clean, clutter-free and orderly to present attractive atmosphere.
- Provided accurate information regarding gym services, pricing options, class schedules, and personal training packages to prospective members.
- Checked members into gym by scanning badges.
Education
High School Diploma
Skills
Customer service
Data entry
Microsoft Excel
Microsoft office
Cash handling
Office organization
Front office management
Call answering and routing
Housekeeping duties
Timeline
CSR, Sales
Dominos's Pizza
08.2024 - 06.2026Read More
Kennel Technician
Camp Bow Wow
08.2023 - 02.2024Read More
Front Desk Receptionist
Planet Fitness
06.2018 - 09.2018Read More
Morton Ranch
High School Diploma
Read More