Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shannon Abraham

Greensboro,NC

Summary

Friendly Retail Sales Associate Cashier eager to form relationships with return customers and support continual patronage. Adept provider of accurate and rapid answers to product and service queries. Committed to positively impacting sales and revenue through beneficial customer interactions and memorable service. Reliable employee seeking Job Title position. Offering excellent communication and good judgment. Trustworthy and dedicated Job Title with Number years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs. Results-focused Clerk who thrives in fast-paced, deadline-driven environments. Committed to accuracy and efficiency as achieved through hard work and attention to detail. Known for excellence in Skill. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

14
14
years of professional experience

Work History

Pro Services Cashier

Lowe’s Home Improvement
02.2010 - Current
  • Assisted customers by answering questions and fulfilling requests.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Connected with customers to support positive transaction experiences and address service concerns.
  • Managed merchandise returns and exchanges by closely checking items and receipts to assess eligibility and make accurate processing decisions.
  • Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
  • Processed credit card and debit payments via Type systems, providing accurate charges and credits.
  • Provided warranty information to customers purchasing covered items and services.
  • Verified accuracy of online order pickups, reducing dissatisfied service metrics and supporting return patronage.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Learned duties for various positions and provided backup at key times.
  • Identified and resolved discrepancies and errors in customer accounts.

Education

Human Services

Central Piedmont Community College
Charlotte, NC

Diploma -

West Mecklenburg High School
Charlotte, NC
06.1990

Skills

  • Cash Register Troubleshooting
  • Data Entry Accuracy
  • Teamwork Orientation
  • Interpersonal Savvy

Timeline

Pro Services Cashier

Lowe’s Home Improvement
02.2010 - Current

Human Services

Central Piedmont Community College

Diploma -

West Mecklenburg High School
Shannon Abraham