Summary
Overview
Work History
Education
Skills
Timeline
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Shannon Agner

Panama City,FL

Summary

Dynamic Front Office Assistant with proven expertise at Venture Out Panama City Beach, excelling in record management and customer service. Enhanced guest experiences through efficient correspondence handling and payment processing. Recognized for maintaining a welcoming environment and fostering positive relationships with staff and management, contributing to a seamless operational flow.

Overview

3
3
years of professional experience

Work History

Front Office Assistant

Venture OutPanama City Beach
Panama City Beach, FL
04.2022 - Current
  • Processed and filed paperwork, maintaining accurate and up-to-date records.
  • Welcomed large volume of guests and improved overall customer service.
  • Greeted and directed visitors, creating a welcoming office environment.
  • Organized filing system for customer records and documents.
  • Handled email and mail correspondence, ensuring prompt and accurate information distribution.
  • Received and distributed mail, letters and packages.
  • Assisted organizational efforts by filing, entering data and answering phones.
  • Processed payments from customers using cash, credit cards or checks.
  • Stocked inventory and ordered office and kitchen supplies.
  • Welcomed visitors and determined nature of business to announce to appropriate personnel.
  • Maintained positive working relationship with fellow staff and management.

Education

High School Diploma -

Duncun U. Fletcher Sr. High School
Neptune Beach, FL
06-1988

Skills

  • Record management
  • Data entry
  • Payment processing
  • Inventory management
  • Correspondence handling
  • Customer service

Timeline

Front Office Assistant

Venture OutPanama City Beach
04.2022 - Current

High School Diploma -

Duncun U. Fletcher Sr. High School

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Shannon Agner